Debbie Bryant

Disputanta, VA *****

adtiu8@r.postjobfree.com

+1-804-***-****

To obtain a challenging career in business management, health administration, or marketing that offers an opportunity for advancement.

Authorized to work in the US for any employer

Work Experience

Data Entry Clerk

Federal Reserve Bank - Richmond, VA

January 2020 to May 2020

• Proficiency with professional-level desktop office products

• Data entry and prepare spreadsheets and reports, document activities and records maintenance

• Expert typing and ability to transcribe with speed and accuracy.

• Basic level of analytical, organizational, oral and written communication skills to effectively prepare reports from system data.

• Interpersonal skills and self-disciplined to work independently on routine operational assignments.

• Attention to detail is key.

Program Director

Phoenix N Peace

August 2018 to October 2019

• Manage group home for mental disability individuals

• Write developmental plans for the individuals

• Knowledge of state and agency laws and procedures.

• Perform administrative and office duties

• Supervise seven employees

Fiscal Technician Senior

Department of Education

January 2017 to August 2018

• Knowledge of state and agency laws and procedures. Performed administrative support duties such as open interoffice mail, date stamp, and distribute to correct recipient. Perform fiscal, administrative and office specialist duties. Strong, customer service skills. I have capability to utilize proper grammar, spelling and punctuation. Ability to work in automated accounting environment.

• Utilize excel spreadsheets to log invoices into accounts payable tracking system. Log various checks to include teacher licensure checks into receipts tracking system. Answer phone calls from vendors.

• Maintain numerous files in utilizing complicated file management system.

• Ability to use oral and written communication skills to discuss issues and interact with staff.

• Utilize MS Office Suite such as Outlook, Lync, Word and Excel on a daily basis.

• Maintain office equipment.

• Strong interpersonal, decision making, problem solving and multi-tasking skills

• Ability to work as team player or independently.

• Order supplies when needed.

Administration Assistant

Honeywell

July 2014 to August 2016

• Performed administrative support duties such as data entry, scanned documents, performed customer service to vendors and customers.

• Maintained excel spreadsheets for various projects. I ran reports used to analyze data. The data was utilized to track progress of projects. Communicated with contractors and monitored the progress of their projects. Reviewed documents for accuracy. Communicated effectively both orally and written. Exhibited knowledge of grammar usage and punctuation. Created correspondence. Performed Mail merge to send large volumes of correspondence. Shipped packages using UPS World ship. Opened and sorted mail

• Knowledge of organization, research and file management. Utilized MS Office Suite such as Outlook, Lync, Word and Excel on a daily basis and input activities into database.

• Worked with a diverse group to perform special assignments with time constraints. I have the ability to work independently or in a team.

• Monitor progress with the Heat Pump Tune-up Program. This program was sponsor through Dominion Power and collaboration with Honeywell. The objective of this program was to reduce operating costs and increase efficiency of HVAC units.

Troubleshoot issues that arose with rebate process. This also required implementation of privacy policies to protect clients.

Customer Service Representative

WellPoint

May 2013 to June 2014

• Performed superior customer service. Communicated with customers, vendors, physicians, providers, pharmacy specialists concerning health care issues.

• Performed front line representative duties for a large heath care agency.

• Handled large volume calls from our customers who contact us with a wide variety of questions, inquiries, and requests for problem resolution.

• Interviewed customers and vendors with open-ended questions to attain necessary information.

• Created correspondence.

• Communicated effectively both orally and written.

• Demonstrated ability to interpret state regulations; analyze information related to business documents

• Implemented knowledge of publicly administered assistance programs, including Medicaid, FAMIS and utilized them on a daily basis.

• Utilized HIPPA policies and implement these policies constantly.

• Operated several automated data systems simultaneously while analyzing business needs. Corvel contracted through Officeteam

Administrative Assistant

1958 - Richmond, VA

July 2012 to March 2013

Responsible for accurate input of data into specified systems.

• Exceeded time stipulations and restraints on production and volume.

• Utilized Microsoft Excel software to create files for review.

• Set up and maintained records, logs and files.

• Received, processed, sorted, distributed incoming mail, and outgoing mail using high performance mail equipment.

• Process UPS shipments and high volume of metered mail

• Received classified, consolidated and summarized documents and information; processed and coded documents.

• Developed and made copies of original film.

• Operated, cleaned and maintained various types of equipment.

• Compiled regular and special reports using established formats and procedures. Completed and maintained production logs.

Strayer University - Richmond, VA

2009 to December 2009

Business Administration

Virginia State University - Petersburg, VA

May 2006 to May 2006

Business

Skills

• Scheduling

• Filing

• Outlook

• Excel

• Administrative Assistant

Assessments

Filing & organization — Proficient

May 2018

Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Proficient

Scheduling — Completed

May 2018

Measures a candidate's ability to cross-reference agendas and itineraries avoid conflicts when create schedules.

Full results: Completed

Written communication — Familiar

May 2018

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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