843-***-****

adtiti@r.postjobfree.com

Malika F. Vereen

EXPERIENCE

Walmart Health-Woodstock, GA-Treatment Coordinator

August 2021-Present

Greeting patients

Coordinated and managed patient treatment plans, including scheduling appointments with specialists as needed.

Provided patients with information regarding their dental care needs, options for treatment, anticipated costs of services, and available financing resources.

Good understanding of dental insurance claims, EOB’s, HMO, and PPO

Acted as a leader in the office

Exceptional ability to work independently and in a team environment

Extensive knowledge of ADA codes

Southern Dental Alliance-Remote- Revenue Cycle Specialist

January 2021-Present

Posts insurance and/or patient payments for pediatric, orthodontic, oral surgery, and general dentistry offices

Distribute Deposit Report of current month’s deposits, including previous day’s Lockbox, Quick Remit., and EFT transactions

determine patient balances

Rebills corrected charge to insurance when applicable

Summarize denial patterns and issues created by front end registration and admission errors

Monitors high dollar and aging accounts (unbilled, denials, follow-up)

Oak Family Dentistry, Johns Island, SC — Treatment Coordinator / Front Desk Manager

October 2017-April 2020

●Eaglesoft Experience

●Conduct financial and treatment consultations with all new patients and with existing patients when new treatment plans are presented.

●Explain the treatment plan, address patient concerns, and answer any questions that they may have

●AR Reports

●Knowledge of PPO insurance plans and Medicaid

Gentle Dental, Moncks Corner, SC — Financial Supervisor

January 2017-October 2017-February 2019- May 2019

● Makes financial arrangements with patients and oversees the accounts receivable while collecting co-pays and deductibles

●Determine the eligibility of dental insurance benefits and coordinates the benefits accordingly

●Present treatment plans and schedules patients

●Answer incoming calls, greet patients, and confirm appointments

●Dentrix Experience

●Trains staff according to office practices concerning front office procedures

●Microsoft Office

Subway, Moncks Corner, SC — Assistant Manager

January 2011-January 2017

●Perform administrative duties such as documenting daily truck orders and managing employee schedules

●Manage and supervise team when upper management is absent

●Utilize Point-Of-Sale register system to record order, collect payment, and make appropriate change

● Efficiently prepare customer orders as instructed upon entrance and deliver friendly and efficient customer service

EDUCATION/CERTIFICATION

COAFS: Infection Control, N.Charleston, SC

May 2021/ 2 CE HOURS

COAFS: Medical Emergencies, N. Charleston, SC

January 2021/ 2 CE HOURS

COAFS: OSHA & HIPAA TRAINING, N. Charleston, SC

June 2021 CE HOURS

Strayer University, North Charleston, SC - Bachelor's Degree

October 2017- May 2021

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