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Outreach Worker Customer Service

Location:
Nashville, TN
Salary:
22
Posted:
November 14, 2022

Contact this candidate

Resume:

Donielle Townsend

Nashville, TN

adtitd@r.postjobfree.com

615-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

SAMHSA Co-Occurring Services coordinator and Housing Navigator Park Center - Nashville, TN

December 2019 to Present

I am a SAMHSA Co-Occurring Services coordinator and Housing Navigator, position requires connecting members in the community who are living with homelessness and mental illness to substance abuse treatment, mental health services, medical services, housing, other resources such as food while also providing outreach supplies to members . My previous role with Park Center was the Psychiatry Street Outreach Worker. This position was under the SAMHSA Grant, and required me to work specifically with the Vanderbilt Psychiatry Team. Through this grant I only work with people living with homelessness and mental illness. My position requires me to work In the field primarily and meet members where they are in the community. I help people to attain housing, food, mental health treatment, obtain access to health care services, and provide referrals for employment . Significant accomplishments I have had while working as a psychiatry outreach worker are helping my members find permanent housing and helping them to manage their mental illness in many ways when they have not been able to because of certain barriers .

Patient Care Technician

St. Thomas West Hospital - Nashville, TN

March 2019 to Present

My position as a patient care tech involves tending to ill and injured individuals under the supervision of doctors, nurses and medical professionals. Taking vital signs, collecting specimens, assisting patients with eating, and personal hygiene .

Care Partner

Park Manor Nursing Home - Nashville, TN

September 2018 to March 2019

My duties as a care partner include assisting residents who suffer from dementia, depression and other conditions and illnesses . Also helping residents with grooming, house keeping, and eating are others functions of my job. Charting is a important part of my job as a care partner as well as reporting to the nurses. Working in assisted living has allowed me to gain experience with working in a different area of health care.

Pharmacy Technician

Walgreens Pharmacy - Goodlettsville, TN

October 2010 to January 2019

My job duties include being a cashier,typing prescriptions, filling prescriptions in a timely matter, pulling expired medications, and using ehr. Other functions include calling patients to see how they are doing with their medications and reminder calls . My knowledge of medications has grown since becoming a pharmacy technician in 2010.

Education

Graduate Student in Masters in Social Work

Tennessee State University - Nashville, TN

August 2020 to Present

Bachelor's in Health Science with a Concentration in Public Health Tennessee State University - Nashville, TN

August 2013 to December 2018

Skills

• Customer Service (10+ years)

• pharmacy technician (8 years)

• CPR (1 year)

• Case Management

• Social Work

• Motivational Interviewing

Certifications and Licenses

CPI Certified

January 2020 to January 2022

CPR

March 2021 to March 2023

Narcan Certified

March 2021 to Present

Additional Information

Internship 2021

Meharry MAT Clinic

Tasks completed were treatment plans, ASI intakes, follow ups with patients, consultations for LARC program along with Street Works while utilizing motivational interviewing. Also follow up phone calls for enrollment in to seeking safety groups, helped to develop a seeking safety contract .



Contact this candidate