Sales Associate Customer Service

Shakita Brunson

versatile

Florence, SC *****

*************@*****.*** - 843-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Department Secretary

Mcleod Hospice – Florence, SC – March 2018 to October 2021

Answering and redirecting phone calls. Scheduling meetings. Prepared letters, memos, and forms, respond to/checked emails, arranged for equipment pick up for patients, processed payroll, worked through Microsoft Excel, Word, worked closely with the foundation, and took on other rolls outside of my job description to help catch everyone up and to work as a team player.

Sales Representative

Sykes - Kingstree, SC - May 2017 to November 2017

Take calls, explain bill, process payments, solved issues and explain what customers can do to save money.

I set up payment arrangements and file claims.

Stylist

Smart Style’s - Florence, SC - August 2016 to May 2017

Cut, color, and style my client’s hair. Receive payments and set up appointments. I made sure station was always clean and made sure my client was happy.

Hairstylist

Sport Clips Haircuts - Florence, SC - May 2016 to December 2016

Provide a neat! Clean working area for me and my client. Sold retail, gave greet customer service, and gave great haircuts. Received payments cash, credit, or debit.

Monitor tech/EKG

Carolinas HealthCare System - Marion, SC - March 2016 to October 2016

Read rhythm strips and collect data and provide paperwork to be filed on charts and receive labels to file my patients into the computer. I monitor heart rate, blood pressure, respiration and the stats.

Sales Associate

Old Navy - Florence, SC - August 2012 to August 2016

Greeted customers and determined their needs and wants

•Recommended merchandise based on individual requirements and helped out with shipment

•Provided advice to clients regarding particular products or services

•Answered customers’ and concerns

•Prepared sales contracts and accepted payment through cash, and credit card

•Assisted in display of merchandise

•Maintained sales records for inventory control and helped with markdown

Deli

Wal-Mart - Mullins, SC - October 2011 to January 2012

Take orders and stock. Cooked, cut meat, and do morning opening.

Clean station areas, take out trash, and attend to customer’s needs.

Cashier

Zaxbys - Marion, SC - February 2009 to April 2010

Marion, SC

•Receive payments by cash, check, or credit card. Issue receipts, refunds and greet customers. Resolve customer complaints, and answer customer's question and provide customer service. Take orders and stock, cooked if needed help and clean station areas, make consumer happy.

•Cashier

Cashier

Myrtle Beach - April 2008 to July 2008

• Take orders and stock, cooked if needed help and clean station areas, make consumer happy. And do morning opening. Receive payments by cash, check, or credit card. Issue receipts, refunds and greet customers. Resolve customer complaints, and answer customer's question and provide customer service. Also count register to make sure I had the correct amount in my register, and I counted my register at the end of the night.

EDUCATION

cosmetology in Hair

Kenneth Shuler School of Cosmetology-Florence - Florence, SC

2014 to 2015

Diploma

Mullins High School - Mullins, SC

SKILLS

Business fundamental (1 year), Inventory (2 years), Medical Terminology

CERTIFICATIONS/LICENSES

Servsafe Certificate

March 2008 to Present

Cosmetology

August 2015 to Present

Completed My 150 hours at Kenneth Shuler in Florence SC.

EKG

April 2016 to Present

Read rhythm strips and learned how to place leads and replace them.

ADDITIONAL INFORMATION

Computer skills

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