KENNETH R. SHRUM
******@*****.*** • C: 925-***-****
Exceptional leader with ability to assess current and emerging operational needs to prepare innovative solutions. Highly motivated, self-driven, always willing, and able to accomplish tasks to drive results. Consumer focused, team player, detailed and solution oriented, analytical, and adaptable. Has a wide variety of skill sets and makes the most of every opportunity with a positive and “can do” attitude. Looking for new opportunities and challenges.
PROFESSIONAL EXPERIENCE
DOORDASHER (2020 - Present)
Top Dasher every month. Statistics based on Customer Rating, Completion Rate, Number of Deliveries & Acceptance Rate.
GIYA NETWORKS, SAN JOSE, CA (2019 - 2020)
INSTALLER/TECHNICIAN
Install and service cabling infrastructure and devices for Data, Audio Visual, and CCTV, includes pre-wiring installation, termination, testing, reporting, and labeling per specifications and drawings. Created Port Maps and Electrical Maps. NORCAL VOICE & DATA, CONCORD, CA (2016 - 2019)
LEAD TECHNICIAN – 2 YEARS, INSTALLER/TECHNICIAN – 7 MONTHS Liaison between project general contractor / electrician and NORCAL, taking pride in my work and ensuring the jobs run smoothly. Install and service cabling infrastructure and devices for Data, Audio Visual, and CCTV, includes pre-wiring installation, termination, testing, reporting, and labeling per specifications and drawings. Created detailed Port Maps.
G. COX & ASSOCIATES, SAN JOSE, CA (2011 - 2017)
INTERIOR PLANTSCAPE TECHNICIAN – CONTRACT PERSONNEL Visit customer sites on a regular basis as established by route plan. Service all required plants on the specified day. Ensure replacement orders are placed according to branch guidelines and take ownership of the replacement until its delivery to the specified account. Ensure the customer site is clean and orderly throughout visit, no water, waste or debris left behind. Keep route schedule organized for maximum productivity. Communicate with Service Leader regularly to inform them of any issues or needs. Assisted with new client installations.
ALLIANCE RESIDENTIAL COMPANY & RENOIR STAFFING, MOUNTAIN VIEW & CONCORD, CA (2016 - 2016)
SALES ASSOCIATE – 10 MONTHS
Greet, interview and screen prospective tenants, perform background checks, conduct one-on-one walk throughs. Stay current on the property rental rates. Coordinate move-ins and move-outs. Keep regular communication with property manager and maintenance supervisor. Conduct market surveys and report results to upper management.
COLDWELL BANKER, WALNUT CREEK, CA (2013 - 2014)
REAL ESTATE SALES AGENT
Show residential properties and demonstrate the features and benefits of available homes. Provide close, personal client attention and tenacious follow-up to ensure best service. Prepare contracts and documentation; advise first home-buying clients on general escrow and title procedures. Created and maintained marketing strategy for optimal results.
ACADEMY FOR EDUCATIONAL DEVELOPMENT, Washington, DC (2009 - 2010) Database Consultant, Center for Enterprise, and Capacity Development Created database of equipment and inventory purchased from AP documents. Collaborated and validated data with the field in Afghanistan. Reference QuickBooks and E-portfolio to ensure correct accounting entry, segregated procurement documents relating to security and complete procurement paper trail. DAVIDON HOMES, Walnut Creek, CA (1992 – 2008)
Computer Systems Operations Manager
Hold full responsibility and accountability for design, evaluation, implementation, and maintenance of all network systems, workstations, applications, and peripherals for Development and Property Management Company. Reported directly to corporate Controller. Manage 2-member team. Continually assess emerging business needs to provide technical infrastructure and support. Strive to identify and resolve issues in initial project phases. Collaborate and communicate with colleagues and senior management. Create custom reports and manage data. Provided direct technical support for 100+ users.
Key Achievements:
• Spearheaded two separate computer network overhauls to support changing functional needs and objectives; successfully implemented Microsoft network system.
• Leveraged background in engineering and operations to streamline processes and improve overall efficiency and department productivity.
• Served as sole member of IT with accountability for all functions, technical support, systems design, and maintenance, and troubleshooting for first 12 years of tenure.