Front Desk Assistant Manager

MAHARSHI BHATT

**** ********** ****, ********, ** 17013 · +1-717-***-****

*************@****.**

To apply skills and knowledge acquired through past professional experience and management education to meet challenging job requirements of management, thus maximizing organizational and personal growth.

EXPERIENCE

JAN 2022 – CURRENT

OPERATING PARTNER, Jolly Traders LLC (PA, usa)

Responsibilities:

After successfully launching of my restaurant I started my small own business. It’s a small Tobacco and Convenience store running under the name as Jolly’s Corner in Mechanicsburg, PA. As it is a small business I am running the store at this moment and looking after the day to day activity like sales and purchase.

MAR 2021 – JAN 2022

OPERATING PARTNER, Savi Foods llc (PA, usa)

Responsibilities:

Honest Indian Vegetarian Restaurant we started under the business name SAVI FOODS LLC. Started my own restaurant with couple of my friends. I became operating member of the LLC. Started managing daily routine work of the restaurant. From ordering the inventory to doing pay roll for the staff. Taking care of the administrative work like make sale report and keep in touch with vendors for more food details. Also making sure about customer allergies and their choices. On top of everything I make sure my FOH and BOH runs smoothly.

FEB 2020 – MAR 2021

HOTEL OFFICE ADMINISTRATOR, rodeway inn, quality inn & Days Inn (PA, usa)

Responsibilities:

Working for The Wankawala Organization – Hotel & Restaurant Innovation at various Hotels and complete duties such as front desk, making reservation, developing schedules, answering to customer inquiries, handling correspondence, doing paperwork, and maintaining a professional image.

AUG 2016 – NOV 2019

ASSISTANT MANAGER, Tim Horton’s (Toronto, Canada)

Responsibilities:

FOH & BOH operation and customer services. Two times a week updating inventories. Direct customer engagement to provide accurate information on Food, Beverages and Merchandising and other restaurant services. Preforming administrative tasks that includes making schedules, time keeping, financial handling and more. Corresponding with all the distributors, suppliers & vendors for store requirements.

Achievements:

Started as team member and became Assistant Manager within 5 months of starting. Always able to successfully maintain the end of the month target sales.

OCT 2015 – APR 2016

FOH HOST, horizon restaurant – Centennial College (Toronto, Canada)

Responsibilities:

It was an on campus part time job though my responsibilities were not limited to my position. Welcoming the guest and allot them the finest place to sit. Coordinate with the guest and know their choices and serve them accordingly. Answering the phone calls and giving reply to emails. Making table reservations and taking catering orders. Perform end of the day sales and submit reports to the supervisor.

MAR 2012 – FEB 2015

ASSISTANT BUSINESS ADMINISTRATOR, M.A.MENON CO. (exporter of spice oil’s & oleoresins) (Vadodara, India)

Responsibilities:

Identifying new business opportunities in order to onboard new clients while managing the existing clients. Conducting cold calls to various HR persons in order to secure and schedule appointments. Delivering presentations, closing sales and providing numerous after sales services to all the clients.

EDUCATION

AUG 2016

PGD IN HOSPITALITY MANAGEMENT, centennial college

(Scarborough, canada)

During my studies I have developed hospitality business skills and experiences through various operations such as, front desk management, housekeeping management, food and beverage management, human resources management and more.

MAR 2012

B.A. IN POLITICAL SCIENCE MANAGEMENT, M.s.University of baroda (Vadodara, India)

APRIL 2012

GRAPHIC DESIGNING, Arena Institute (Vadodara, India)

SKILLS

More than 8 years’ experience in the field of Customer services Administration and Relationship handling.

Extremely organized, multitasking, ability to prioritize, dynamic self-starter with strong sense of responsibility and positive attitude.

Strong team player and ability of work in multicultural environment.

Expertise in preparing power point presentations.

ACTIVITIES

Certification in Graphic Designing

Proficient in Microsoft Suit and Windows OS

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