MELISSA GONZALEZ

*** ******** ***

Staten Island, New York 10314

718-***-****

Objective: To obtain a position where my skills and training can be challenged and enhanced. Experience:

Bhuiyan Properties

Staten Island NY

April 2020 present

Broker Assistant

Assist with finding homes that would fit the buyers needs

Contact real estate agencies

Make appointment

Answer questions and concerns of the buyers

R &L PRESS

Staten Island, NY

February 2015 - October 2018

● Make appointments for clients

● Cold calling for potential clients

● Booked appointments for wedding and all orders

● Light book keeping

● Assisted with wedding planning

● Shirt, vinyl, and bookmaking

Pop-A-Lock

Staten Island,NY

Jan-2013-2016

Dispatching calls

Making sure all call are answered and handled in a timely manner

Delivering exceptional customer service

Skin Station Spa Salon

Staten Island, NY

Nov 2012-2014

● Make appointments for clients

● Answer Customer questions / Complaints

● Make schedules

MVP Transportation

Staten Island, NY

September 2009 – September 20011

● Insure passenger safety transported passenger to and from destination Barnes Nobles

Supervisor,

Staten Island, NY

July 2006 – August 2009

● Responsible for opening & closing registers and insuring cash balances supervise 1 st floor, floor and register staff and oversee store figure book Lenox Hill Hospital, Radiology Receptionist

Manhattan, NY

October 2003 – February 2004

● Responsible for answering phone and scheduling appointments for patients

● Organized medical paperwork for patients receiving treatment

● Prepared patients for procedures

Staples Copy Center / Service Desk Associate,

Staten Island, New York

September 2001 – August 2002

● Handling merchandise as well as customer inquiries with purchases

● Handling returns and exchanges

● Accessibility to high ticket area and cash office Champion Realty Group Inc. Administrative Assistant, Staten Island, New York

November 2000 – August 2002

● Was responsible for answering the phones and setting appointments for agents

● Organized files and folders dealing with real estate inquiries

● Maintained a clean and organized office

HMV USA, Sales Representative

Manhattan, New York

September 1999 – October 2000

● Successfully managed daily money operations

● Productively maintained high gross margin of inventory

● Organized and styled merchandise for effective presentation

● Special Skills: References

● Knowledge in Microsoft Word Available upon request Experienced in variety of cash registers

Fluent in Spanish

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