Administrative Assistant Customer Service
Resume:
MELISSA GONZALEZ
Staten Island, New York 10314
Objective: To obtain a position where my skills and training can be challenged and enhanced. Experience:
Bhuiyan Properties
Staten Island NY
April 2020 present
Broker Assistant
Assist with finding homes that would fit the buyers needs
Contact real estate agencies
Make appointment
Answer questions and concerns of the buyers
R &L PRESS
Staten Island, NY
February 2015 - October 2018
● Make appointments for clients
● Cold calling for potential clients
● Booked appointments for wedding and all orders
● Light book keeping
● Assisted with wedding planning
● Shirt, vinyl, and bookmaking
Pop-A-Lock
Staten Island,NY
Jan-2013-2016
Dispatching calls
Making sure all call are answered and handled in a timely manner
Delivering exceptional customer service
Skin Station Spa Salon
Staten Island, NY
Nov 2012-2014
● Make appointments for clients
● Answer Customer questions / Complaints
● Make schedules
MVP Transportation
Staten Island, NY
September 2009 – September 20011
● Insure passenger safety transported passenger to and from destination Barnes Nobles
Supervisor,
Staten Island, NY
July 2006 – August 2009
● Responsible for opening & closing registers and insuring cash balances supervise 1 st floor, floor and register staff and oversee store figure book Lenox Hill Hospital, Radiology Receptionist
Manhattan, NY
October 2003 – February 2004
● Responsible for answering phone and scheduling appointments for patients
● Organized medical paperwork for patients receiving treatment
● Prepared patients for procedures
Staples Copy Center / Service Desk Associate,
Staten Island, New York
September 2001 – August 2002
● Handling merchandise as well as customer inquiries with purchases
● Handling returns and exchanges
● Accessibility to high ticket area and cash office Champion Realty Group Inc. Administrative Assistant, Staten Island, New York
November 2000 – August 2002
● Was responsible for answering the phones and setting appointments for agents
● Organized files and folders dealing with real estate inquiries
● Maintained a clean and organized office
HMV USA, Sales Representative
Manhattan, New York
September 1999 – October 2000
● Successfully managed daily money operations
● Productively maintained high gross margin of inventory
● Organized and styled merchandise for effective presentation
● Special Skills: References
● Knowledge in Microsoft Word Available upon request Experienced in variety of cash registers
Fluent in Spanish
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