Telesales Care Representative
Resume:
Resume
Bonnie J McCurdy
*** ****** **** ********, ** 47374
******.***********@*****.***
Customer Care, Sales Management, Telesales & Administration I am a resourceful individual who is comfortable uncovering a client’s needs to execute a realistic strategy to enhance their future. Able to work autonomously taking ownership of all aspects of a project. Everyday experience with inside sales, order processing and managing an inside sales department.
For the past two years I have worked for Reid Health as a Customer Care Representative.Working 3 - 12 hour shifts per week, I ran the front desk on the Unit, answering the phone, relaying messages, building patient charts, filing medications as they came up from the pharmacy, helping patients and giving support to the nurses. I now wish to pursue a more lucrative position. Supervisor - Zachary Mogle
Marketable Skills
Project Management, Forward Planning, Client Development, Excellent Communication Skills, Team Participant, Team Training, Account Management and Active Listening Skills.
Professional Experience
Eight years working in the Financial Services Industry- licensed 2011 through 2018 FINRA Series 6 & 63, Life, Health and Annuities. Thrivent Financial, Fort Wayne, IN Jan 2011 - Feb 2016 Financial Services Representative - Directive to bring in new members while servicing and expanding a current book of business. Traveled a very large territory in northern Indiana, meeting with members, introducing new products including insurance, annuities, mutual funds, long term care and disability. Held seminars within the church community. Worked as an independent contractor. Left position after back surgery with limitations on driving. John Nine - Supervisor
Western and Southern Financial, Fort Wayne, IN Sept 2016 - April 2017 Same duties as above with a much controlled approach. 50% of work time spent in office training sessions - 50% in the field. Left for a better fit. Paul Stein - Supervisor
2
Transamerica Agency Network Fort Wayne, IN April 2017 - Sept 2017 My title and goals were the same as above. I left due to health issues. Thomas Grayson - Supervisor
Nineteen years experience as a licensed REALTOR.
First Richmond Realtors, Richmond, IN Nov 1992 - March 2010 REALTOR - Consistent Million Dollar producer with an active, high profile real estate firm.Listed and sold properties with the needs of the client always in mind. Assisted Buyers to obtain financing from local lenders, performed Market Analysis on properties while advising clients on market conditions, pricing, mortgages, legal sources and related matters. Left the company when I moved to northern Indiana. J. Scott Porter - Broker BKM Real Estate, Bluffton, IN March 2010 -Jan 2011 REALTOR- Worked to establish a network of Buyers and Sellers in my new surroundings until I was hired by Thrivent. Cindy Fiechter - Broker Previous Past Employment
Gannett Newspapers - Advertising Representative - 3 years KEDS Corporation - Telesales Manager - 6 years
KEDS Corporation - Credit and Collections - 3 years Petrie Stores Inc. - Store Manager and traveling TroubleShooter - 4 years Education & Training
Prerequisite College Classes IU East - Richmond, In Telemarketing Black Belt Training - Newark, New Jersey Indiana & Ohio Real Estate Certification Licensing - IRCP & OAR 2 year Technical Certificate - Lear Siegler Inst. Indianapolis, IN Community Service
President, Richmond Board of Realtors, President Centerville P.T.O., Centerville Library Board Trustee, Member, Richmond Chamber of Commerce, Volunteer, Habitat for Humanity, Member, RAM Richmond Art Museum.
Personal References
Kathy Starr - 260-***-****
Diane Ferlauto - 765-5067
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