Judy Baker

Phone: +1-330-***-****

adtip3@r.postjobfree.com

EMPLOYMENT HISTORY

TIER 1 TAX SPECIALIST

TURBO TAX

January 2022 - April 2022

Assisted customers in filing their taxes.

Researched tax laws

Provided facts to customers

Guided customer through the submission process

TIER 2 iOS TECHNICAL SUPPORT

TELE PERFORMANCE

December 2019 - December 2021

(Work from Home)

Troubleshoot and resolve issues on iOS and macOS devices

Guided customers step by step through migration, upgrades, and downloads

Resolved customers issues

Caregiver

HOME INSTEAD

February 2017 — November 2019

Provided Companionship Services

Provided Home Helper Services

Site Coordinator

MEALS ON WHEELS

June 2015 — June 2016

Prepared support information to the main office on time

Drove and delivered meals when needed

Followed all food safety principles

Customer Service

AMERIDIAL

January 2013 — November 2014

Answered Inbound calls About Health Insurance

Provided members of Anthem Health information on claims and benefits Digital Print Person

STANDARD PRINTING

January 2009 — January 2011

Processed Customer Digital Print Order

Operated Digital Printing Equipment

Troubleshoot Printer Issues

Restocked Printing Supplies

MARINE

US MARINE CORPS

August 1987 - Oct 1992

EDUCATION

Johns Hopkins University

COVID-19 Contact Tracer Certification, 2020

LaRock Academy

Patient Care Technician, 2018

Grand Canyon University

Bachelor's Degree-Communication, 2013

ACHIEVEMENTS

200hrs Yoga Teacher Training

Patient Care Technician

Integrative Nutritional Coach

Contact this candidate