Data Entry Scrum Master
Resume:
ROSS LAKIN
Valencia, CA *****
****.*****@******.*** 818-***-**** linkedin.com/in/rosslakin
Director Information Technology
Comprehensive expertise in management, implementation, enhancements, configuration, and integration for enterprise resource planning (ERP) systems. Reputation for integrity, high energy, analytical ability, and creating positive outcomes. Provides strong leadership and builds solid customer-focused teams, reducing IT costs and improving service. Collaborates with executives and stakeholders to align application functionality to business strategy, aiding business growth and offering competitive advantage. Skills include:
ERP Applications / Systems
Department / Team Management
Warehouse Management Systems
Technology Outsourcing / Off shoring
Supply Chain Management
Project Management
Software Development Life Cycle (SDLC)
Vendor / Supplier Contract Negotiations
PROFESSIONAL EXPERIENCE
ODU USA, Camarillo, CA 2016 – Present
Director of IT / IS
Oversee planning and management of IT and IS area including infrastructure and process development. Advise management regarding IT technologies within the framework of global corporate guidelines. Provide knowledge and leadership to Executive Management Committee to support Company’s business objectives, strategy and goals. Collaborate with Global IT group regarding company wide IT initiatives.
Delivered $600k in annual savings by building IT / IS team of qualified FTE’s removing reliance on outside consultants. Team supports all IT / IS functions across 3 locations and integrates with IT / IS guidelines managed from company headquarters in Germany.
Successfully implemented remote datacenters in new distribution facility (San Diego) and manufacturing facility (Tijuana, Mexico).
Implementation of webstore fully integrated with North American ERP (Great Plains).
Rollout of Global helpdesk to North America region including PC OS and software deployment tool.
Built business relationship with consulting team for cybersecurity compliance (NIST 800.171 / CMMC).
WELLPOINT / ANTHEM, INC., Thousand Oaks, CA 2012 – 2015
Manager, Provider Experience
Primary business lead for consolidating 8 legacy provider databases to single enterprise provider database. Collaborated with IT configuration managers and users to resolve production issues for West Region.
Delivered the first phase of single enterprise provider database, enabling 1 region to transition to enterprise provider database, eliminating manual and labor intensive data management activities.
Implemented enterprise reporting / services for operational data store, providing enterprise single source for provider data and standard set of enterprise reports and services.
EMI MUSIC, NORTH AMERICA, Hollywood, CA 2000 – 2012
Senior Director, Sales and Distribution Applications 2004 – 2012
Oversaw local, remote, offshore and contract team to prioritize project completion, application support and maintenance. Managed local, regional and strategic projects, communication and leading strategic projects as music industry transformed from physical to digital product catalog; integration to digital service providers (iTunes). Led enterprise disaster recovery compliance for North American ERP.
Managed systems configuration / integration, supporting manufacturing, distribution, and returns to single 3rd-party operation outsourcing model in US with $10M savings over 5-year contract.
Transitioned in-house application development team to offshore vendor as part of global service delivery model achieving $700K annually and variable pricing model for staffing on large projects.
Directed development and implementation for Canadian business to business (B2B) 3rd-party label sales reporting modules generating $1M gain in sales and improved inventory management.
Drove systems integration for outsourcing manufacturing to 3rd-party vendor, allowing EMI to operate under variable cost-per-unit model achieving $500K / year by way of system consolidation.
Led strategic initiative, integrating digital sales processing from North American ERP to UK SAP implementation, transitioning global digital sales processing to global shared service.
Consolidated distributed labels into North American ERP allowing centralized operations delivering $1M annually due to labor reduction, decreased transportation costs, and consolidated systems.
Implemented and integrated new WMS system into North American ERP for US distribution facilities, saving $800K annually in transportation reductions and paperless picking.
Executed integration for global master product release system for digital releases into North American ERP resulting in $100K savings from manual data entry elimination
Director, Sales, Distribution, and Manufacturing Applications 2001 – 2004
Introduced major label systems integration into North American ERP.
Manager, Applications 2000 – 2001
Managed local, remote and contractors, for completion of projects with $3.5M department budget; including enhancements and support across 2 distribution facilities and manufacturing applications for 24x7 facility.
EDUCATION
AA, Langley College, United Kingdom
PROFESSIONAL DEVELOPMENT
Certified Scrum Master (CSM).
CompTIA Network+.
VMware vSphere Install, Configure, Manage v6.7
Employers Group Leadership Academy.
ITIL Service Management Essentials, ITIL Foundations Certificate.
Project Management Certificate Program, International Institute for Learning.
APCS for World Software, Technical Foundation for World Software, JD Edwards.
TECHNICAL EXPERTISE
Applications:
Microsoft Great Plains (2013, 2016), Microsoft CRM, Accellos WMS,
k-eCommerce, JD Edwards World Software (Order to Cash), Lawson, SAP, Provia WMS, Remedy Helpdesk, TSRM, SaaS applications
Software:
VMWare 6.5, SQL Server 2012, 2017, Citrix Workspace, SSRS, Scribe, Microsoft Office Suite, EDI (Sterling Commerce / Gentran), Business Objects,
Hardware Platforms:
Windows Server, Cisco Unity, Dell Unity, Dell Equallogic, Mac OS, Cisco switches, Palo Alto firewall, Unitrend backup, Dell/EMC Networker.
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