Customer Service Representative

Robin Bogart

EDUCATION

Strayer University - Credit hours in Computer Science. 3.8 GPA

Osbourn Park Senior High School - Diploma, Business Administration

Yearly training and certification through Government Agencies

WORK EXPERIENCE

Acuity International – Human Resources Operation Specialist

January 2022 – June 2022

Computer Management, Deployment, Human Resources, Scheduling, Calendar Management, Operations, Client Contact, Spreadsheet Management, Files Management, Phone/Email Contact.

SCP Drilling – Administrative Assistant to the President

December 2019 to March 2021 (Laid off due to lack of work)

AP/AR, Payroll, Budgeting, Calendar Management, Customer Service, Typing, Dropbox, Computer Programs, Supplies, Scheduling, Errands, Human Resources, Multi Line Phone, Mailings, File Management.

Lustine Dodge – Wholesale Account Manager

September 2016 – October 2018

Customer Service, Titling, DMV paperwork, AP/AR, Reynolds and Reynolds System, proofreading, CVR, Auction Management, Clerical Supervision, Banking, Filing, Credit Management.

MFI (Motorcycle Factory Incorporated) - Finance Manager

April 2014 to July 2016

Customer Service, Sales, Contracts, DMV; titling, registration, tags, credit checks, loan paperwork, AP/AR, bank deposits, multi-line phone, HR, Budgeting, Filing, Computer System Programs.

Department of Motor Vehicles – Customer Service Representative

January 2013 to April 2014

Registrations, emissions, titling, driver license issue, renewal, driving records, maintain logs of transactions, collecting revenue and preparing close out documents. Maintain highest level of security and professionalism. Customer service.

Prince William County Government - Administrative Support Assistant III

March 1995 to October 2012

Complex schedules for Executives and office personnel, Human Resources, Payroll, staff files, AP/AR, Expense Reports, Budgets and filing systems. Research, travel expenses and reimbursements. Meeting scheduling, meeting notes and transcription. Maintain excel spreadsheets of government contracts, customer service.

D.C. Department of Corrections – Executive Assistant

November 1983 to July 1993

Supervision of Clerical Staff, Records Management, Filing, Typing, Computer Management, Budgeting, Payroll, AP/AR, Client Contact, Scheduling, Event Planning, Customer Service, Calendar Management, Training, Certified Correctional Officer, Training, Multi Line Phone System, Confidentiality.

Assistant

D.C. Department Corrections - Lorton, VA - November 1983 to FF

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