Toi T. Burnside

Dallas, TX ***** ~ 678-***-**** ~ adtikm@r.postjobfree.com

Profile

To acquire a position in a fast paced environment where my warehouse, customer service, and technical skills enhance business operations.

Education

LINCOLN UNIVERSITY- Lincoln University, PA

BACHELOR OF SCIENCE - COMPUTER SCIENCE

Minor concentration in Mathematics

Certifications

Microsoft Office Specialist (MOS)

MICROSOFT EXCEL EXPERT (2016)

Computer Skills

MS Office 365 Suite: Word, Excel, Access, PowerPoint, Publisher, Outlook, SharePoint, and Teams, Google Workforce Suite: Forms, Docs, and Sheets, MS SQL Server, Windows 365, SAP, Oracle, QuickBooks ERP, Salesforce, Peachtree, Mas90, AS400, PeopleSoft, ADP Payroll

Work Experience

BMR Homevestors - Atlanta, GA Mar 2020 to Preset

CASH & DATA ANALYST

• ACCOUNTS RECEIVABLES (A/R)/BILLING - Processed high volume daily cash receipts (i.e. live checks, electronic payments, wires, ACH, etc.) and determined complex cash posting to the correct system, contract/property, and/or invoice by creating VBA and SQL data queries in SAP, MS Excel/Access property data reports. Review, research, and process all payment discrepancies, including short pays, refunds, and unidentified payments. Robert Half (CBRE, VIZIENT INC.) - Irving, TX May 2018 to Jul 2019 BILLING & DATA ANALYST

• (A/R) - Processed high volume ($3M+) daily cash receipts (i.e. live checks, electronic payments, wires, ACH, etc.) batches and determined complex cash posting to the correct system, contract/ account, and/or invoice by creating VBA and SQL data queries in Brio, CICM, and/or MS Excel/Access supplier data reports. Reviewed, researched, and processed all payment discrepancies, including short pays, refunds, and unidentified payments; requiring diligent follow-up with internal and external customers.

• COST ALLOCATION - Completed complex cost allocations, account reconciliations, and journal entries using data extracts and queries in various (SAP, PeopleSoft, Oracle, and/or Salesforce) systems for posting to the correct general ledger/systems. Financial reporting and month-end close.

Progenity (d/b/a BIORA THERAPEUTICS) - Irving, TX Dec 2017 to May 2018 CASH DATA ANALYST

• CASH APPLICATIONS AND BILLING - Accurately and timely posted a high volume ($2M) of lockbox, wire, credit card, and ACH payments to patient accounts located in either Quadax or ONBASE systems. Researched payments through various online medical Payer Portals to retrieve Explanation of Benefits (EOB) when needed for accurate account posting. Responsible for researching and processing contractual adjustments such as offsets, recoupments, and write offs. Month end closing (accruals, bank reconciliations, etc.).

Amazon - Irving, TX Nov 2017 to Jan 2018

SORTATION ASSOCIATE

• Order Picking/Packing – Used RL scanners to read bar codes on products and to verify order details. Ensured products met Amazon quality requirements. Loaded and unloaded boxes weighing up to 50lbs into large delivery trucks for shipment. Gathered products for customer orders and to ready for packing. Operated power industrial trucks (PIT) such as sit-down forklift and/or lift pallet driver. Kelly Services (SOLERA HOLDINGS, INTERMOUNTAIN HC) - Murray, UT Jul 2016 to Sep 2017 BILLING ANALYST & INBOUND CALL CENTER

• A/R (BILLING) - Interpreted standard and non-standard software sales contracts in Salesforce, SAP, and AS400, in order to correctly generate billing statements and invoices for clients according to terms, rates, and computed discounts on a daily basis. Collected and transformed billing data into usable formats and structures by utilizing various tools: Oracle, Salesforce, MS Excel/Access, VBA/SQL programming languages, and Crystal reporting.

• INBOUND CALL CENTER/CUSTOMER SERVICE - Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, re – billing insurance companies and general customer concerns.

ProStaff Staffing Agency (VER; PATHWAYS/DHL; FEDEX) - Irving, TX Sept 2015 to Jun 2016 QUALITY CONTROL, SHIPPING & RECEIVING SPECIALIST

• Data Entry/Reporting – Data entry into the VER proprietary software system documenting order notes and logistical information. Reviewed and verified source materials to determine accuracy and completeness of information; followed up to correct or complete data. Compiled, sorted and counted data to be entered. Coded and/or corrected codes of input data as needed. Entered and recorded data from electronic and hard copy source materials into system(s) using an electronic keyboard or optical scanner. Updated records by deleting, changing, merging or adding data to files. Verified entered data ensuring accuracy. Identified and reconciled routine and complex data input discrepancies. Extracted and compiled information from databases to produce routine and specialized reports. Disseminated reports according to established procedures. Logged and monitored physical location of source documents. Provided assistance and guidance to other data entry staff.

• Order Picking/Packing– Pulled and scanned outbound equipment using RF hand scanner. Sort incoming packages and prepare for delivery. Stack setup or pallet jack stacking by using an RF Scanner; Stack packages on feed conveyor to ensure continual flow. Induct packages into the system and identify any with special handling requirements. Placed merchandise in correctly sized trunks for shipping to customer designation. Affixed labels to all outgoing equipment.

• Shipping and Receiving -Received and unloaded mail and freight both manually or with equipment such as forklifts and/or pallet jack. Scanned products into system using DHL proprietary software and RF scanner. Prepared shipping labels according to customer specifications utilizing both manual and online shipping platforms including, DHL, FedEx, UPS, and international shipping agents. Delivered and retrieved supplies to and from work or storage areas.

• Quality Control (Q/C) – Organized, maintained, inspected, and tested incoming/outgoing merchandise. Soldered and repaired cable inventory. Manufactured and assembled custom cables. Familiar with vast assortment of video and audio cables including, but not limited to, BNC, XLR, HDMI, DVI as well as Fiber optic cables such as TAC, SMPTE, and DVI.

Cornerstone Staffing (CARTAMUNDI USA) - Dallas, TX April 2015 to June 2015 QUALITY CONTROL SPECIALIST

• Quality Control – Performed quality control inspections, checks, and testing during the manufacture of various printing products. Inspected materials, parts, and products at different stages of production. Recorded observations and made recommendations for improving processes under the supervision of the Quality Control Manager. Initiated nonconformance reports (NCR). Ensured that all inspections and procedures were properly completed and documented. Performed Final QC release of finished goods and document review. Premier Employee Solutions (DELMONTE FOODS) - Dallas, TX Oct 2014 to Apr 2015 PRODUCE PREPARER & PACKER

• Production - Prepared a variety of fruits according to customers' orders or supervisors' instructions, following approved procedures and in a fast and accurate manner. Utilized forklift and/or pallet jack to move product around facility for further processing. Also, operated forklift to load/unload completed pallets to and from delivery vehicles. MJ Morgan Group (d/b/a TESSCO) - Baltimore, MD Aug 2011 to Sept 2014 ORDER PICKER & PACKER

• Order Packer - Neatly and correctly packed customer orders into a box/envelope for shipping. Processed all transactions in DSS/inventory management system. Scanned ULL data to record packing data; counted and sorted various product items. Conveyed products, materials, and/or finished goods to and/or from warehouse locations for use in the production process or in preparation for shipment to the customer by effectively operating material handling equipment such as industrial lift trucks, pallet jacks, etc.

• Order Picker - Handled pick tickets/orders from warehouse management/staff to pull items from warehouse inventory. Physically pulled warehouse items by the stated number, size, color, quantity, quality, etc. requirements/Scanned ULL data to record picking data. Sorted and grouped customer orders into small batches and used a hand held RF scan gun to locate correct aisles of merchandise within the warehouse. Responsible for verifying the merchandise and orders are placed into cartons or totes and set on an outbound conveyor.

• Shipping and Receiving -Received and unloaded freight both manually or with equipment such as forklifts and/or pallet jack. Prepared bills of lading, checked for damaged goods, and verified quantities and quality of orders. Verified items received with purchase order. Prepared shipping labels according to customer specifications utilizing both manual and online shipping platforms including, DHL, FedEx, UPS, and international shipping agents. CSA Medical LLC - Baltimore, MD Mar 2009 to Sep 2014 ACCOUNTING ASSISTANT

• Accounts Payables (A/P) – performed full cycle A/P utilizing QuickBooks Enterprise. Duties included data entry and payment processing of invoices and expense reports. Controlled the W9 and 1099 process as well as reporting of independent contractors. Maintained the A/P aging report.

• Billing (A/R)/Collections – Interpreted sales contracts in order to correctly bill clients according to terms- computed discounts, shipment charges, and rates for catheters in order to complete billing statements and invoices on a daily basis. Reviewed and maintained aged invoice and monthly billing reports. Provided customer service regarding collection issues, customer refunds, account adjustments, client discrepancies, and short payments.

• Administrative Support – Provided organizational, clerical and administrative support for CFO, Accounting Manager, and other Executives as assigned. Opens, sorts, reviews, prioritizes, and distributes incoming mail and handles outgoing items via filing or distribution to employees or outside persons. Manage supplies and maintain office equipment. Maintain employee identification badge process.

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