Lead Barista
Resume:
MICHELLE
HUSON
michellehuson**@gmail.c
om
Boulder, Colorado 80302
SKILLS
• Supply Ordering and
Management
• Coffee and Tea Preparation
• Customer Service
• Coffee Shop Operations
• Database Interface and Query
Software
EDUCATION
Front Range Community College
Westminster, CO • 05/2016
Associate of Science: Biology
Artistic Beauty
Westminster, CO • 05/2010
Cosmetology degree:
Cosmetology
PROFESSIONAL SUMMARY
Friendly Barista enjoys creating memorable beverages for customers in busy establishments. Good communicator and known for engaging people from diverse cultures and backgrounds. Enthusiastic demeanor coupled with
enduring composure during busy peak periods.
WORK HISTORY
Aramark/ 360 Cafe C1 - Denver - Boulder - Lead Barista Boulder, CO • 08/2022 - Current
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Recommended products based on solid understanding of individual customer needs and preferences.
• Sanitized equipment and wiped down counters and
tables to prevent spread of germs.
• Performed daily cash handling such as assigning and counting drawers and the safe fund.
• Placed supply orders, meeting pars and food cost budget requirements.
Circle K - Cashier/Customer Service, Cashier Customer Service
05/2022 - 07/2022
• Resolved customer complaints and maintained clean and tidy checkout area.
• Enabled customers to feel welcomed, important and appreciated by answering questions about products
sold throughout store.
• Handled daily credit and cash transactions for
customers with accuracy and speed.
• Sold lottery tickets.
• Counted money in drawers at beginning and end of each shift.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Checked identification for proof-of-age for alcohol and tobacco sales.
IHOP - Server and Cashier, Overnight
Denver, Colorado • 10/2019 - 05/2020
• Collected and authorized payments of guests.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Answered questions about menu items and addressed customer concerns.
• Provided friendly, fast service to guests.
Panera Bread - Barista/Food Prep
Denver, CO • 08/2019 - 04/2020
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food
safety guidelines.
• Made food according to standard recipes with
requested changes for customer satisfaction.
• Organized and re-stocked various stations and self- service items.
• Monitored and maintained required food temperatures for safety.
.
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