Customer Service Care

CURRICULUM VITAE OF: THINA PREOGRESS NOBELA

**** ****** ****** ******** ********* 19-068******* /071******* ***********@*****.***

Personal details:

Surname: Nobela

Name: Thina

Date of birth: 29 June 1996

Nationality: South African

ID number : 960**********

Age: 26

Marital status: Single

Gender: Female

Home Language: isiZulu

Other languages: English, isiXhosa, Afrikaans

Health: Excellent

Criminal record: None

Education

High school

High school attended: Vine College

Highest standards Attended: Grade 12

Subjects: English Afrikaans Physical science Life Sciences

Year of completion: 01 December 2013

Experience

Madlikiza Elevators and lift services

2014-2015

Admin assistant

Booking appointments

Filling

Receiving and directing visitors

Keep track of customers invoices

Teledirect

2015-2017

Customer care and sales consultant gems medical aid

*Assisting clients with queries

*Signing new clients

*Meeting targets monthly.

*Processing payments

CSS credit solutions 2021 Jan-Dec

USA campaign customer service

*Lead warming

*"Solving customer queries

*Upselling insurance policies

*Processing payments

Dash BPO 2022 Apr-Currently

Customer service cross skill agent for NBC sports (USA Campaign)

*Resolving customer queries on both inbound and chat

*Booking reservations/ Canceling reservation

*Processing payments

*Educating customers regarding company policy

Professional objectives

I am looking for any position that will add experience to my working history and a job that will take full advantage of my personal skills as a result offering me the opportunity to increase my level of responsibility and professional growth.

Personal Skills

Leadership skills.

Attention to detail

Enthusiasm and personal drive

Management and organisational skills

Willingness to learn

Teamwork

Motivation as to why I should be hired

I have a great personality, I'm very reliable and a good listener, I follow rules, regulations and procedures cautious. I am eager to learn and open for new opportunities challenges as I am a fast learner I can work as a team and currently accepting the challenge to work under pressure I am able to meet deadlines and targets.

Contact this candidate