Customer Service Warehouse

ETUK UBONG FERDINAND

Contact Address: **, ****** ****** *** ***** road oriokuta agric Ikorodu, Lagos

Phone: 070********

E-mail: *********@*****.***

SUMMARY:

An in-depth experience in the inventory management,receiving and issuing of items and the use of lifting equipment in the warehouse. The ability to work under pressure, prioritize and be organized. Also been able to put my subordinate through proper training through strong communication skill. Ability to track records to ensure the smooth functioning of all warehouse activities and been able to follow standard operating procedures in a correct measure and safety condition in order to prepare a comprehensive stock management report.To work in an establishment where my skills will be maximally utilized, as well as facing new challenges in my career development.

PERSONAL DETAILS:

Date of birth: 25th May 1975

Gender: Male

Marital status: Married

State of Origin: Akwa-Ibom

Nationality: Nigerian

Religion: Christian

ACHIEVEMENT:

My greatest achievement lies in the efforts I put in during the sale of the company’s product to the tune of fifteen million naira within the second month of my resumption with the company

I have also been able to manage a small business successfully on behalf of my boss who resides abroad without supervision. I was also part of the team that helped in the successful receipt of project materials for the OFON 2(Total Nigeria Plc.) and DSO SONAM (Chevron Plc.) without any discrepancy.

EDUCATIONAL BACKGROUND:

Advance Supply Chain Management

The London Business Academy.

Associate Member

Diploma in Computer Engineering

CT Computer Institute Suru-lere, Lagos.

B.sc Business Administration/ Management

Lagos State University Ojo

OTHER COURSES ATTENDED

2013/2014 Forklift Training With JC International (I.D 703-116-59-9)

2013 Basic Level One Safety Course (NIGERDOCK NIG. PLC. FZE)

2009 Effective marketing and customer service excellence

2001 Sales personnel / customer relationship (MR. BIGGS)

2000 Team building (MR. BIGGS)

PERSONAL SKILL:

Ability to work longer hour under conducive environment.

Good communication and interpersonal skill.

Innovation and open to change.

Ability to persuade and influence others.

Proficient in the use of Microsoft word, excel and surfing the internet.

Ability to use lifting equipment like flexi, linde and CAT forklift, pallet truck

WORK EXPERIENCE:

2012 - 2016 NIGERDOCK NIGERIA PLC.FZE. Apapa, Lagos

Warehouse Officer/supervisor

Duties:

Assisting in the receiving, identification, arrangement and storage of project materials in the project warehouse.

Training of subordinates in the warehouse to understand the day to day activities of the warehouse.

Taking disciplinary action against any staff who does wrong by issuing query.

Updating of stock cards to correspond with the physical materials available in the warehouse

Filing of project material report.

Issuing of items to the end users electronically through the use of a computer programme introduced by the company.

Labelling of project materials according to their description.

Planning future capacity requirement.

Reporting any discrepancy, progress and achievement to the manager when any arises.

Move inventory by scheduling materials to be moved to and from the warehouse.

Maintaining standards of health, safety hygiene and security in the work environment.

Inspecting the goods imported into the company with the help of the customs by cross checking on the way –bill, the quantity and expiry date of each items.

Giving instructions to other colleagues on what to do for the day.

Keep the equipment operating by enforcing maintenance and calling for repairs when necessary.

Able to lift heavy weights, load and unload items in a safe manner

Completing daily logs and all required paperwork.

Ability to use the folk lift to load and unload materials and stack in the right position

Good knowledge of ERP (ORION.)

Maintain inventory by conducting monthly physical counts, through cycle count

method and reconciling variances and imputing data into the computer.

2010 – 2011 POLISTUFF INTERNATIONAL LTD Maryland, Lagos

MARKETING OFFICER

Duties:

Marketing of building materials such as tiles, marbles, decorative paints and security doors.

Marketing of building materials such as tiles, marbles, decorative paints and security doors.

Follow-up on new leads and referrals resulting from field activity.

Establish and maintain current client and potential client relationship.

Prepare paperwork (quotation) to activate and maintain contract services.

Identify and resolve clients concern.

Contact this candidate