Customer Service Arabic

OBJECTIVE

I strive for a challenging job in a progressive organization where I can contribute and build my professional career along with the growth of organization and to give the best of my qualification experience and abilities Work Experience

Shift Leader

GULF HOTEL

Kingdom of Bahrain

2016- up to present

Manage overall daily operations of the Linen Room.

Ensure quality controls are in place for all linen processes, rejecting any exceptions.

Responsible for maintaining cleanliness of the linen area.

Assist the Laundry Manager on his day today duties.

Oversee in getting filled linen carts to designated areas.

Ensure linen and laundry supplies are ordered and controlled in line with Business and Events.

Ensure a clean and tidy linen room at all times and report to the management if any items have been damaged

(linen as well as uniforms).

Merchandizer / Cashier

LAST CHNACE SUPERMARKET

Kingdom of Bahrain

2011 - 2015

Analyze the need for visual merchandising by looking through the details of each product that the company sells

Create visual representations of existing and new products

Communicate the standards of product displays such as floor sets, table top displays, chair wall sequences and signage placements to merchandising personnel

Build visual libraries of studio conditions and execution of visual directives Set up and maintain fixtures and props in an appealing manner

Design window and internal displays based on specific themes and promotional trends

Dress mannequins and use appropriate lighting to display merchandise in best possible presentation

Install graphics and signage and dismantle displays after promotion periods end

Provide sales staff with information and training on how to maintain promotional displays

Greet customers as they arrive in the store and provide them with information

Take payment in exchange of items sold

Identify prices of goods using memory or scanner

Enter transactions in the cash register and provide customers with the total bill

Sort and count currency and coins

Count money at the end and beginning of each shift

Process exchanges and refunds

MOHAMMAD

KUTUB UDDIN

Address: Kingdom of Bahrain

Phone: Mob: +973 -36529660

E-Mail : **************@*****.***

RESUME

Educational Qualification

Higher Secondary Certificate

Awards

Employee of the month ( Gulf Hotel)

Employee of the year ( Gulf Hotel )

Certificates

Effective supervisory management skills

Ignite the leader in you

Customer awarnes

Customer service

Personal

Friendly personality and able to engage customers.

A strong work ethic and desire to succeed.

Smart presentable appearance.

Possess a polite and helpful manner.

Confident communication skills.

Confident and articulate.

Persuasive and having good influencing skills

Personal Information

Date of Birth : February 20, 1985

Nationality : Bangladeshi

Gender : Male

Civil Status : Married

Religion : Muslim

CPR No : 850236290

Driving License : 850236290 ( Bahrain Light Vehicle) Language Known : English, Arabic, Hindi & Bangla

Declaration

I hereby certify that the statements made by me are true and correct to the best of my knowledge andbelief Mohammad Kutub Uddin

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