Customer Service Public School

Meenakshi Srivastava

Mobile: +919*********

Email: *********.************@*****.***

Address- 634, Shakti khand 3, indirapuram, ghaziabad -201014

Objectives

•To work in an organisation where my communication skills and knowledge of customer services, sales, collections and psychology can be utilised in the best way possible.

•To work with an institution that will provide ample scope for learning and career growth.

Professional Experience

•June 2015- June 2016 – Customer Relations Officer, Hinduja Global Solutions

•July 2016- July 2019 - Events hostess (freelancer)

•August 2019- Nov 2020– Sr. Customer Service and sales Advisor, International voice process for Australia, Tech Mahindra Business Services

•May 2021- January 2022- Collections agent, US collections process for synchrony bank, Firstsource Solutions Limited

Academic Credentials

Degree

Year

Institution

University/Board

B.A (Hons.) Psychology

2014

Vivekananda college

University of Delhi

Intermediate

2011

S.L.S. D.A.V. Public School

C.B.S.E

Matriculation

2009

S.L.S. D.A.V. Public School

C.B.S.E

Other Proficiency

•Knowledge of MS Office (gained via experience)

•Linguistic Abilities: Read, write, speak fluency

English

Hindi (native language)

I declare that all the information provided above is true to the best of my knowledge.

(Meenakshi Srivastava)

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