Graphic Designer Customer Service

Kelly Kaitfors

**** * ******* **. ******, AZ ****1

Phone 623-***-**** - Email ***************@*****.***

OBJECTIVE

To obtain and entry level position utilizing my skills experience and knowledge in Web Development, Web Design, Graphic Design, IT chat agent and/or relevance in the IT field that is a remote, work at home, and/or partial home base position.

SKILLS

Exceptional interpersonal skills, highly reliable, work well under pressure, upbeat friendly with a positive outlook. Dedicated and exceptional work ethics bringing compassion and enthusiasm, detail oriented articulate and highly experiences with customer service and relations.

Programs

MS Word, Photoshop, Illustrator, MS Project, Power Point, Visio, MS SQL Server Management Studio

EDUCATION

Southern New Hampshire University; Manchester, NH Present

Masters Graduate Degree in IT with Concentration in Web Design

Graduate Art Institute of Phoenix; Phoenix, AZ 2003

Bachelor of Arts / Graphic Design; Graduated with Highest Honors

Certifications

Certified Nurse Assistance CNA License 100*******

Arizona Food Handers Card

Volunteer Work

Paradise Education Center 2012-2014

WORK EXPERIENCE

Olive Garden; Glendale, AZ – Server 2018-2020

Customer Service; Delivered fast friendly service; Managed open and close duties

Answered questions about the menu and made recommendations when requested

Utilized the POS system making transaction, orders, and requests; Cash and credit transactions

Macy’s; Glendale, Az – Cosmetics / Fragrance Seasonal Sale Associate 2017-2020

Customer Service; Seasonal Associate; open and close duties; cash and credit transactions

Attended to customers and catered to their shopping needs during the holiday season

Kite4s Designs; Surprise, Az – Freelance Graphic Designer 2003-2014

Personalized business cards, letterhead, company logos, photography, web design, photo cards

Customized seasonal and special occasion cards,

Established long term clientele based on personalization and originality

REFERENCES

Mary Ciesielski 602-***-**** Eleanor Fodor 602-***-**** Lisa Callahan 602-***-****

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