Customer Service Nursing Assistant
Resume:
Unique Tyson
Compassionate communicator with excellent customer service skills
Fairborn, OH 45324
*********@*****.***
Have great customer service,assist residents with their ADL'S on a daily basis. Answer call lights promptly. Provide 100% great customer service at all times to all.
Work Experience
IntelyCare (traveling stna)
June 2021 to present
travel to different facilities, hospitals, nursing homes to assist with staffing properly
*assist residents/patients with bathing, dressing, feeding, active and passive range of motion etc.
*assist nurses with different tasks and obtain vital signs when needed/requested STNA
STNA (State Tested Nursing Assistant)
BeaverCreek Health and Rehab - Beavercreek, OH
June 2018 to September 2021
Assist residents with adl's daily, assist nurses with getting vital signs, input and output recordings, assists with r.o.m., and restorative programs, answer call lights, assist with bathing, toileting, toilet training programs,. Ensure great quality care, ensure that every resident in my care is safe and well groomed, I ensure all residents are in safety areas, assist with using mechanical hoyer lifts, assist therapy with 2 assist transfers and educating other aides as well. I am a trainer where I train new upcoming cna before they take their state test to become a STNA.
Shiloh Springs Care Center (lead STNA)- Trotwood, OH
September 2017 to September 2020
Assist residents with adl's daily, assist nurses with getting vital signs, input and output recordings, assists with r.o.m., and restorative programs, answer call lights, assist with bathing, toileting, toilet training programs,. Ensure great quality care, ensure that every resident in my care is safe and well groomed, I ensure all residents are in safety areas, assist with using mechanical hoyer
Assist residents with daily activities such as bathing, dressing, feeding, etc
Medical Staffing Network (travel STNA)- Toledo, OH
November 2014 to September 2017
419-***-**** Toledo, Oh 43615
* travel to different facilities, hospitals, nursing homes to assist with staffing properly
*assist residents/patients with bathing, dressing, feeding, active and passive range of motion etc.
*assist nurses with different tasks and obtain vital signs when needed/requested STNA
s.t.n.a./home health aide
Wellsbrooke - Perrysburg, OH
October 2012 to August 2014
*performed housekeeping duties such as: cooking, washing clothes, cleaning, running errands, etc.
*performed health-care related tasks such as obtaining vital signs, supervising medication being consumed all under the direction of a licensed nurse.
Team Member/Manager
Taco Bell - Toledo, OH
June 2006 to August 2012
Prepared food, cleaned line, provided great customer service to every customer and employee, worked drive thru quickly and proficiently, trained other team members, counted product, ran daily shifts, managed money properly, handled team member problems professionally, managed product well throughout my shift, ensure great good quality and proportions, supervised team members and fellow managers, always had a positive attitude and was very optimistic, reached daily speed of service goals, great interaction skills with customers, team player, managed paperwork properly, followed rules.
Education
Associate's degree in Physical Therapy
Clark State Community College - Springfield, OH
August 2017 to May 2020
Diploma
Toledo Preparatory Academy
June 2008
Skills
Excel
Microsoft word
Patient Care (10+ years)
Customer service (5+years)
Certifications and Licenses
CPR/AED
September 2020 to September 2022
Perform life saving skills by compressions and rescue breaths in the proper manner. Can adequately use the aed machine and can properly place it on person . know when to use the aed machine and know when to perform CPR and can properly perform CPR.
Certified to perform qualified task in hospitals, homes,nursing homes,assisted living,etc. CNA
First Aid Certification
BLS Certification
Additional Information
I am a reliable and dependable worker,I am a very hard worker, I am a team player, I am a leader, I am problem solver, I am a critical thinker, I enjoy my job, I am compassionate, I am understanding. I take pride in my work, I am a great listener, I am open to improvement, I accept constructive criticism, I am determined. I also am able to adjust and adapt adequately.
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