Data Entry Customer Service
Resume:
Vanessa Garza
Houston, TX *****
********@*****.***
Seeking position where I can use my previous skills to a company while gaining new skills and experience. Organized and flexible Patient access Representative Access with 5 years of experience in clinical setting, working with registration, data entry and customer service. Strong ability to communicate clearly and efficiently to patients and staff. Work Experience
Doordash Driver
DoorDash - Houston, TX
November 2021 to Present
Order verifications, smartphone with unlimited data,safe driving, flexible schedule,excellent communication, reliable vehicle, customer service, hardworking and responsible, deliver items and food at timely manner.
Patient Access Representative
Chi. St. Luke's Medical Center
August 2020 to August 2021
Pasadena
• Schedule appointments, verify insurance, collect copays, deductibles, and coinsurance and call authorizations for PT, OT, and speech. Check in and out patients, pre-register when received referrals by fax or walk-ins.
Patient Affair Coordinator
Houston Methodist ENT - Houston, TX
February 2020 to March 2020
Check in and out patients, verified insurance, collect copays, deductibles and balance. Schedule and reschedule appointments for physician. Manage payments at the end of the days. Made sure patients had referrals before scheduling appointments.
Patient Access Representative
Memorial Hermann - Houston, TX
March 2016 to August 2019
Scheduling patient appointments and entering the required information in the EMR system in an accurate and timely manner. Obtainment demographics, insurance and financial information from patient or guarantor. Verifying insurance eligibility and benefits. Posting payments in the computer and generates appropriate patient receipts.
Medical assistant
Texas Children's - Pearland, TX
November 2014 to January 2016
Perform clinical duties vital signs weight, height, and blood pressure, temperature, vision and hearing test. Participate in seminars and training sessions to keep abreast of development in the field. Chart documentation, restocking sup and exam rooms. Administer injections and antibiotics shots, steroids. Breathing treatment, mono test, flu test, strep test finger stick CBC and pku's heal sticks. Schedule appointments and call patients with results and recommendations. Education
Diploma in Friendswood
Texas School of Business
February 2002 to October 2002
Diploma
Milby High School
August 1996 to August 2001
Skills
• Bilingual
Athena/ EMR system
Epic/ system
Dependable and reliable
Self-motivated
Microsoft office
10 key by touch
Microsoft Excel
Care 4/ EMR system
Insurance verification
Medical scheduling
Medical office experience
Medical records
Microsoft word
Customer service
Microsoft outlook
Experience administering injection
Vital signs
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