Amogelang Mmabatho Victoria Mashoba

Hardworking and versatile Administrative Assistant with proven organizational skills and thorough knowledge of corporate policies and procedures. Multifaceted Administrative Assistant with an extensive background in a variety of office administration duties. Works well in high-pressure settings with minimal supervision in both leadership and team roles. Especially effective at fielding phone calls, coordinating with clients and serving as the liaison between different branch offices.

ZA

adti5p@r.postjobfree.com

+27-81-025-****

I am a self-motivated and hard-working person with a very eager to learn attitude. I really enjoy team work and can work well without supervision. I am keen to join a company who are experiencing growth and looking to take on even more market share. Work Experience

Field Sales Agent

Canon Mafikeng - Mafikeng, North West

August 2022 to Present

Duties

• “Get the sale” using various customer sales methods (door-to-door, cold calling, presentations etc)

• Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness

• Evaluate customers skills, needs and build productive long lasting relationships

• Meet personal and team sales targets

• Research accounts and generate or follow through sales leads

• Attend meeting, sales events and trainings to keep abreast of the latest developments

• Report and provide feedback to management using financial statistical data

• Maintain and expand client database within your assigned territory Trainee Sales Executive / Customer Relationship Management Agent 4Wheels Motor Group - Mafikeng, North West

May 2022 to July 2022

Duties:

SALES EXECUTIVE

• Greet customers arriving at the dealership

• Showcase the dealership’s vehicles and explain their features and warranties to customers

• Answer customer questions about cars, financing and purchase process

• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices

• Negotiate car prices and trade-in values for customers’ vehicles

• Coordinate with the finance department to determine each customer’s financing and ownership options

• Contact past customers to ensure they are satisfied with their vehicles CRM (CUSTOMER RELATIONSHIP MANAGEMENT AGENT)

• Building and maintaining profitable relationships with key customers.

• Overseeing the relationship with customers handled by your team.

• Resolving customer complaints quickly and efficiently.

• Keeping customers updated on the latest products in order to increase sales.

• Meeting with managers in the organization to plan strategically.

• Expanding the customer base by up selling and cross-selling.

• Understanding key customer individual needs and addressing these.

• Conducting business reviews using CRM programs.

• Knowing your competition and strategizing accordingly. Receptionist / Admin Assistant

4Wheels Motor Group Mafikeng - Mafikeng, North West September 2019 to May 2022

Duties

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

• Directs visitors by maintaining employee and department directories; giving instructions.

• Maintains security by following procedures; monitoring logbook; issuing visitor badges.

• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.

• Maintains safe and clean reception area by complying with procedures, rules, and regulations.

• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

• Contributes to team effort by accomplishing related results as needed.

• Maintaining our company relationships with clients.

• All Administration works

• Switchboard operation

• Monitor office supplies and place orders when necessary

• Keep updated records and files

• Monitor office expenses and costs

• Take up other duties as assigned (travel arrangements, schedules etc.)

• Cashier (Petty cash and Recon cash)

• Registering and Licensing vehicles

Receptionist/ Front desk operator

Regus South Africa - Johannesburg North, Gauteng

March 2017 to May 2019

Duties

* Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

* Directs visitors by maintaining employee and department directories; giving instructions.

* Maintains security by following procedures; monitoring logbook; issuing visitor badges.

* Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.

* Maintains safe and clean reception area by complying with procedures, rules, and regulations.

* Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

* Contributes to team effort by accomplishing related results as needed.

* Maintaining our company relationships with clients.

* All Administration works

* Switchboard operation

* Monitor office supplies and place orders when necessary

* Keep updated records and files

* Monitor office expenses and costs

* Take up other duties as assigned (travel arrangements, schedules etc.) Sales Consultant

MANGO RETAIL

September 2013 to December 2016

Duties

• Customer Services

• Replenishment

• Housekeeping

• Service Centre

• All Administration works

ADMIN ASSISTANT (VOLUNTEER)

Department of Education - Mafikeng, North West

October 2015 to February 2016

Duties

• Marking of register (students and educators)

• bookkeeping

• planning and scheduling

• documentation

• data capturing (students and educators)

• typing of letters

• filing

KEY SKILLS AND COMPETENCIES

• Having clear concise written and verbal communication skills in English.

• Managing territory and expenditure in a budget conscious way.

• Determining action plans to meet set goals.

• Computer Literate

• Excellent organizational and time management skills.

• Strong business acumen and professionalism.

PERSONAL

Results driven, energetic, and focused.

Willing to take ownership for shortcomings and setbacks. Attention to detail

Education

Certificate in Cosmetology Sahhst

POTCHEFSTROOM ACADEMY TINA SCHOLTZ - Potchefstroom, North West January 2012 to December 2014

Skills

• DIRECT MAIL (6 years)

• NEW ACCOUNTS (2 years)

• TELEMARKETING (6 years)

Languages

• English - Expert

• Setswana - Expert

• Afrikaans - Intermediate

Awards

Admin Employee of the year

December 2021

Trophy and certificate awarded.

Certifications and Licenses

Overall Employee of the month

December 2020 to Present

Employee of the month in Admin

April 2021 to Present

Certificate of Excellence - Admin Employee of the year December 2021 to Present

Certificate of Excellence - Best Employee of the year December 2021 to Present

Additional Information

AREAS OF EXPERTISE

• Business and Management Industry

• Business expansion

• Securing new accounts

• Research and trafficking tools

• Telemarketing

• Direct mail

Contact this candidate