Judith A. York
Traverse City, MI 49684
(231*-***-**** Email: **************@*****.***
Objective
Employment in Call services to support the company I am employed by. I have strong customer service skills and am proficient in MS Word and Excel.
Highlights
I offer quality customer service and have developed excellent listening skills which help me determine what customers needs are. I enjoy multi-tasking and working independently, I am able to finish tasks in a timely manner and have a very strong work ethic.
Employment History
Orchard Creek Assisted Living, Traverse City, MI 09/2007 -02/2009 Receptionist
Assisted department heads, answered, and transferred calls, recording messages for incoming calls using multi-line system. Distributed mail and on occasions transported residents to doctor appointments.
Robert H. Ferguson, Traverse City, MI 10/2006-08/2007 In-Home Care Giver
Provided care for Mrs. Ferguson, cleaned and cooked. Also did laundry, Range of Motion exercises and daily medications.
Glens Markets, Traverse City, MI 08/2004-09/2006 Cashier
Cashiered and stocked merchandise serviced customer needs within store and directed out of town customers to area events.
Holiday Shopper, Traverse City, MI 05/2004 – 08/2004 Cashier/Stocker
Cashiered and stocked merchandise and serviced customer needs.
Don and Loretta Miser, Cedar, MI 12/2003 – 04/2004 In Home Caregiver
Provided daily care, such as cooking laundry, personal care, security of couple and daily activities. This was a live in position 24/7 with one afternoon per week off.
Cracker Barrell, Traverse City, MI 10/2003 – 12/2003 Retail Sales/Customer Service
Assisted customer, promoted, and displayed merchandise.
Education
Northwestern Michigan College, Traverse City, MI Major: Applied Sciences/ Computer Information
Brigham Young University, Provo, UT Major: Fine Arts / Creative Writing