ALEXANDRIA DAVIS

678-***-**** adti30@r.postjobfree.com

SUMMARY

Capable and GA-licensed Cosmetologist bringing over 10 years of Customer Service experience and expertise in business management. Top-notch customer service, administrative and team leadership abilities combined with strong attention to detail and scheduling expertise. Effectively mediate conflicts to promote team and customer satisfaction. Expert in marketing & beauty industry.

EXPERIENCE

Hair Café Salon -Salon Manager 05/2021-Current

Promoted client retention through high-quality service and follow through...

Resolved guest complaints.

Increased customer loyalty and brought in new customers with targeted marketing and service strategies.

Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.

Shearnanigans Salon-Cosmetologist 07/2015-05/2021

Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.

Fostered clean and sanitary work environment to protect customers and staff from infection.

Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.

Touched by An Angel Salon 05/2013-07/2015

Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.

Trained New employees

Fridays Waitress/Hostess 01/2011-01/2013

Services guests in a high paced environment

Kept area clean and sanitized daily

Kohls Department Store-Cashier Supervisor 08/2006-09/2010

Managed Cashier and Customer Service Department

Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.

Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.

Greeted customers and responded to requests for information.

Called for back up cashiers during peak times to minimize wait time for customers.

EDUCATION AND TRAINING

Empire Beauty School Morrow,GA

MASTER COSMETOLOGY

08/2012

THE ART INSTITUTE OF ATLANTA

Retail Management

2006-2009

Westlake High School Atlanta, GA

High School Diploma

05/2005

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