Scrum Master Salesforce Admin
Resume:
PRISCO NKEA
***********@*****.***
https://www.linkedin.com/in/prisco-nkea-190391198
SCRUM MASTER
Certified Scrum Master and Project Management Professional with proficiency in Agile/ SCRUM, SAFe and Waterfall with hands on experience of leading multi geographically development teams. Decision making and resolving complex issues through root cause analysis. Effective team player and servant Leader with abilities to mentor the team member to enhance performance and productivity. Seasoned in establishing an agile mindset and implement agile practices for high-quality outcomes. Proficient in requirement gathering, grooming, sprint, development and testing to meet business needs and expectation.
SKILLS:
Servant Leadership
Conflict & Impediment resolution
Project planning and development
Advanced Problem solving.
Linux admin
TOOLS:
MS suite
Jira/confluence/Azure Devops
MS Project
Salesforce
Servicenow
Building High Performance Teams
Project Facilitation.
Project Organization.
Relationship Development
Scope development
Client communication.
Backlog Prioritization
Scrum, SAFe, Kanban, Waterfall
Continuous improvement.
Coaching and Mentoring.
Stakeholder communication.
Software Development life cycle (SDLC)
Professional Experiences
SPECTRUM
Scrum Master
Denver, CO Feb 2019 - Till Date
Serve the Scrum Team and lead the organization in its Scrum adoption. Facilitate scrum events, including effective discussion, decision making, and conflict resolution. Facilitate iteration planning, daily scrums, iteration review, and iteration retrospectives for maximizing team engagement to determine product backlog, define product backlog items, and accomplish the iteration goal.
Plan agile best practices as well as identify, track, and remove impediments to overcome development
Facilitate scrum events by promoting collaboration, leading by example, and creating synergy within the team.
Assist with the development of communication and provide support to achieve management plans.
Implement processes and tools for continuously improving agile methods and practices to boost team performance.
Coach, mentor, and provide guidance to scrum team for enhancing service delivery and continuous improvement.
Coordinate cross-functional communication between the team, product owner, and Release Train Engineer.
Facilitates preparation and readiness for ART Sync.
Plan and prepare team for PI planning.
Familiar with PI planning, system demonstrations, and Release Management meetings in a SAFe environment.
Ensure transparency by compiling and publishing PI Objectives and goals to Program boards.
Help the team estimate their capacity for iteration, finalize Team PI Objectives, and manage Time box, dependencies, and ambiguities during team’s breakout sessions.
Utilize feedback and metrics to share performance with the team and identify improvement opportunities.
Drive scrum of scrum forums to ensure blockers are surfaced and action is taken to avoid delays and missed deliveries, escalate to management where appropriate.
Organize agile and scrum practices & values and ensure compliance with company development, standards, and policies.
Demonstrate, train, and use well-established project tracking software such as JIRA and confluence to create and track user stories, maintain Scrum and Kanban board, share project documents and meaningful metrics.
Collaborate with management and cross-functional teams on agile methods and develop training to educate organization for delivering customer value and enhancing productivity & quality.
FCR/Linux admin
IT Project Manager/Scrum Master Salem, MA Sep 2016 - Jan 2019
Assisted FCR as a Linux admin for 24 months.
Served as a facilitator to a development team of 6 to implement the Netsmart software that assisted healthcare workers in uploading patient documentation while utilizing the Scrum framework.
Led and supported 6team members to design cost-effective VMware high-availability solutions to minimize downtime.
Managed technical upgrade client’s projects with the collaboration of consultants & developers for integrations.
Trusted to assess team maturity, assist with prioritization of work, and remove impediments for teams.
Acted as the subject matter expert in agile principles and practices, frequently providing training and coaching.
Facilitated scrum events – sprint planning, product backlog refinements, daily scrums, sprint reviews, and sprint retrospectives.
Coached teams on agile practices and provided training to increase the effectiveness of the agile application.
Defined and implemented IT strategies to enhance productivity, efficiency, agility, and responsiveness.
Encourage transparency. Foster ever-improving intra- and inter-team dynamics.
Works with Azure Devops to monitor and communicate the process flow during active sprints. Keep all documentation current, due to the highly volatile environment and to ensure success.
Support product owner to refine and prioritize their backlog in alignment with nosiness goals.
Lead sprint Retrospectives focusing on opportunities for improvement and measuring results of agreed actions from prior sprint retrospectives.
PELOTON
SCRUM MASTER Greenbelt, MD Sept 2014 - Aug 2016
Led, managed, and support the team throughout all project phases and ensured that all stakeholders aligned with project specifications, requirements, deadlines, and schedules.
Implemented project scope and established a work breakdown framework for critical path challenges to meet project deadlines in a fast-paced environment.
Managed scope deliverables, risks, resources, and stakeholders to ensure project success.
Education
Bachelor’s degree University of Buea
Major computer science 2013
Certifications
Project Management Professional (PMP) PMI
Certified Scrum Master (CSM)
Professional scrum master (PSM)
Salesforce admin
Jira admin
Safe 5.0
Affiliations
Project Management Institute
Scaled Agile, Inc
Additional Information
Security Clearance – Level two security
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