Connie Gale Lange

*** ******* **.

Farmington, MO 63640

573-***-****

adthyr@r.postjobfree.com

Proactive office administrator with 25+ years of experience managing office operations in fast- paced, driven environments. Adept at developing and maintaining detailed administrative and procedural processes redundancy, improve accuracy, and achieve organizational objectives. Skilled at working effectively with different departments to coordinate information and resolve problems.

Professional Experience

Fredericktown Family Dental: Fredericktown, MO

Office Manager: May 2020-October 2022

• Oversee the everyday operation of 4-million-dollar practice to ensure an efficient and productive workflow.

• Conducted morning huddles, making sure the overall flow of the day.

• Prepared and processed payroll and benefits functions for 22+ employees while solving any related issues and discrepancies.

• Developed and implemented necessary systems to improve team efficiency.

• Posted Insurance payments: paper checks, EFTs, and credit cards.

• Cared for insurance verification, billing, collections, and AR/AP.

• Ran and audited any necessary reports.

• Ensured that our scheduling was cared for in a way that promoted a productive day for the practice.

• Cared for the practice finances. Control all office expenses and budgets, contracts between the doctors, hygienist, as well as any sign on bonuses.

• Handled HR: Training, interviews, hiring, exit reviews, 90-day probation review, yearly reviews, monthly reports to accountants.

• Weekly meetings with the Doctors, conducting monthly team meetings, Control all office expenses and budgets, contracts between doctors, hygienist, sign on bonuses.

• Cared for continuing education needs and records as necessary. Ballas Dental Care: St. Louis, MO

Administrative Assistant: March 2018-May 2020

• Posting Insurance

• Insurance verification

• Daily deposits

• Billing including statements, collections, aging reports, and payment options.

• Treatment plans and patient education.

• Scheduling, confirming, checking in & checking out patients, collecting patient’s portions.

• Cared for continuing education needs and records as necessary. Ehrhart Dental: Festus, MO

Office Manager: March 2012- March 2018

• Prepared and processed payroll and benefits functions while solving any related issues and discrepancies.

• Posted Insurance payments: paper checks, EFTs, and credit cards.

• Cared for insurance verification, billing, collections, and AR/AP.

• AR/AP, Reports, scheduling, finances,

• Training, interviews, hiring, exit reviews, 90-day probation review, yearly reviews,

• Monthly reports to accountants.

• Daily deposits, daily reports, Insurance verification, posted insurance payments.

• Presented treatment plans, payment options, patient education

• Cared for continuing education needs and records as necessary. Desloge Dental Care: Desloge, MO

Office Manager: June 1997-March 2012

• Prepared and processed payroll and benefits functions while solving any related issues and discrepancies

• Cared for insurance verification, billing, collections, and AR/AP.

• AR/AP, Reports, scheduling, finances,

• Training, interviews, hiring, exit reviews, 90-day probation review, yearly reviews,

• Monthly reports to accountants.

• Daily deposits, daily reports, Insurance verification, posted insurance payments.

• Presented treatment plans, payment options, patient education

• Cared for continuing education needs and records as necessary. Education

• Mineral Area College Administration, Accounting, business, bookkeeping

• Sikeston Regional Center, Certificate of Training and Education” Session on Core Curriculum (MRDD)

• Skills and Certification: “Outstanding Achievement in Insurance Collections & Patient Reimbursement.”

• “Certificate Of Achievement”

• “Invisalign Certification”

References: Available upon request

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