Maintenance Supervisor Customer Service
Resume:
Jonathan
Joy
*** ***** **. *******, ** *****
*************@*****.***
Skilled HVAC technician specializing in plumbing, ELE, and construction work. I provide services including but not limited to HVAC repairs install, duck work, plumbing repairs, light electrical, sheetrock, and roofing. Skilled maintenance supervisor specializing in supervising maintenance workers and contractors, develops maintenance policies and procedures, and responds to maintenance requests. Willing to travel or relocate.
Experience
2005- PRESENT
Joy’s Heating & Air- Owner/ Bolivar, Tennessee
Installs and repairs various air quality systems
Locating and diagnosing maintenance problems on equipment
Conducting warranty services and quickly performing emergency repairs on certain equipment items
Removing old systems
Performing routine maintenance
Training junior team members
Communicating with clients and customers
Ordering and maintaining equipment
Meeting local HVAC codes
2018- 2021
City Council Man of the City of Bolivar, Tennessee
Leadership
Budgeting
Analyzing contracts for potential bids,
Serving of 26,000 people
JUNE 2012 – AUGUST 2014
Reese Road Apartments- Maintenance Supervisor/ Memphis, Tennessee
Effectively supervise assistance maintenance staff of two employees that perform general building maintenance
Oversee mechanical systems maintenance, including HVAC installations and repair
Perform plumbing and electrical repairs on a fixed monthly budget
Perform specific carpentry, plumbing, painting, electrical, appliance repair, HVAC, masonry and other general maintenance duties in accordance with company standards and local city, state and federal building code when applicable.
Overseen the repair and maintenance of various property emergency and security systems.
Performed scheduled led maintenance turnover work on vacant apartments utilizing the move-in/move-out checklist, detailed until status report, and company policies and procedures.
Organized parts and materials required for maintenance service requests and planned maintenance work in advance to ensure efficient completion of all maintenance work.
Maintained inventory with proper monitoring and recording of inventory items. Provided and maintained own hand tools customarily used in the industry and building trades.
Inspect, repair, modify and install HVAC equipment including refrigeration and air conditioning compressors, receivers, condensers, chillers, water cooling towers, forced air converter units, pumps, automatic and hand valves and capillary tubes.
Conduct regular preventive maintenance inspections of refrigeration units, isolated heating and ventilating units, including boilers, gas and electrically operated air- conditioning equipment, and make necessary adjustments or repairs, service and repair evaporative coolers.
Repair or replace defective parts in units and equipment and their controls, including thermostats, automatic switches, fan controls, log switches, damper motors, louvers, relays, filters, controls, belts, compressors, heat exchanges, high limit controls, pressure controls, safety valves, and automatic gas valves.
Test and examine boiler operations, observing meter and pressure gauges; conduct boiler water quality test and treatment; adjust boiler burner combustion.
Lubricate and pack heating, ventilation, refrigeration, and air conditioning motors, pumps, fans, and other equipment.
Install and calibrate systems; install copper tubing and repair pipes and tubing as necessary, test joints and insulate pipes of refrigeration and air conditioning systems; flush boilers, descale tubing; rebuild pressure and temperature safely valves and water pumps.
Install, rebuild, replace, or repair fans, motors, thermostats, fuses, filters, bearings, valves, controls, gaskets, and other equipment as necessary.
Maintain related records concerning time, labor, and materials; maintain log of tasks performed and write reports as required.
Maintain a balanced budget to regulate monthly maintenance repairs/operations, is where we deal with subcontractor’s contracts ensuring that all contractors have correct license in Bond insurance and Workmen’s Comp.
Troubleshoot, repair, or replace high temperature commercial restaurant equipment including vent- a – hood specialty gas and electric.
JUNE 2010- JAN 2012
Mid- America Management Group- Memphis, Tennessee
Effectively supervise assistance maintenance staff of two employees that perform general building maintenance
Oversee mechanical systems maintenance, including HVAC installations and repair
Perform plumbing and electrical repairs on a fixed monthly budget
Perform specific carpentry, plumbing, painting, electrical, appliance repair, HVAC, masonry and other general maintenance duties in accordance with company standards and local city, state and federal building code when applicable.
Overseen the repair and maintenance of various property emergency and security systems.
Performed scheduled led maintenance turnover work on vacant apartments utilizing the move-in/move-out checklist, detailed until status report, and company policies and procedures.
Organized parts and materials required for maintenance service requests and planned maintenance work in advance to ensure efficient completion of all maintenance work.
Maintained inventory with proper monitoring and recording of inventory items. Provided and maintained own hand tools customarily used in the industry and building trades.
Inspect, repair, modify and install HVAC equipment including refrigeration and air conditioning compressors, receivers, condensers, chillers, water cooling towers, forced air converter units, pumps, automatic and hand valves and capillary tubes.
Conduct regular preventive maintenance inspections of refrigeration units, isolated heating and ventilating units, including boilers, gas and electrically operated air- conditioning equipment, and make necessary adjustments or repairs, service and repair evaporative coolers.
Repair or replace defective parts in units and equipment and their controls, including thermostats, automatic switches, fan controls, log switches, damper motors, louvers, relays, filters, controls, belts, compressors, heat exchanges, high limit controls, pressure controls, safety valves, and automatic gas valves.
Test and examine boiler operations, observing meter and pressure gauges; conduct boiler water quality test and treatment; adjust boiler burner combustion.
Lubricate and pack heating, ventilation, refrigeration, and air conditioning motors, pumps, fans, and other equipment.
Install and calibrate systems; install copper tubing and repair pipes and tubing as necessary, test joints and insulate pipes of refrigeration and air conditioning systems; flush boilers, descale tubing; rebuild pressure and temperature safely valves and water pumps.
Install, rebuild, replace, or repair fans, motors, thermostats, fuses, filters, bearings, valves, controls, gaskets, and other equipment as necessary.
Maintain related records concerning time, labor, and materials; maintain log of tasks performed and write reports as required.
Maintain a balanced budget to regulate monthly maintenance repairs/operations, is where we deal with subcontractor’s contracts ensuring that all contractors have correct license in Bond insurance and Workmen’s Comp.
Troubleshoot, repair, or replace high temperature commercial restaurant equipment including vent- a – hood specialty gas and electric.
Skills
Manage controllable expenses • Manage the business within the guardrails of the KPI standards • Team player • Excellent time management skills • Conflict Management • Good Communication Skills both written and verbal ● Clear understanding of Customer Service philosophies ● Ability to recruit and assemble winning teams
Education
2006
ESCO Institution- Certification in HVAC & EPA
2000-2004
Bachelor’s in business administration- Tennessee State University
1996-2000
High School Diploma- Bolivar Central High School/ Bolivar, Tennessee
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