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Front Desk Customer Service

Location:
Brick, NJ, 08723
Posted:
November 13, 2022

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Resume:

Alice Osmers

*** ******* **** *******, *****, NJ 08723 201-***-**** adthxl@r.postjobfree.com

www.linkedin.com/in/aliceosmers

Summary:

• After twenty-two-years working in multiple offices as a Registered Dental Hygienist (RDH), I am ready to try something different. I want to work full time in the healthcare industry. Transferrable capabilities and knowledge include HIPPA, OSHA, CPR, infection-control, medications, documenting, and medical terminology. I am dependable, adaptable, curious, and conscientious. I have great customer service skills, and a proven ability to build strong relationships with clients.

• Multiple annual Continuing Education classes for license requirement. Coursework included dental marketing, coding, SEO marketing, pathology, and pharmacology.

• Registered volunteer food shopper for Caregiver Volunteers of Central Jersey. Former PTA secretary. Education:

BA 1993 WILLIAM PATERSON COLLEGE

Communications: With emphasis in Journalism.

AAS 2000 BERGEN COMMUNITY COLLEGE

Dental Hygiene: Courses in anatomy, pathology, nutrition, clinical care, pharmacology, public health, medical and legal terminology.

Employment Summary:

JOSEPH MANERI, DMD, WHITING, NJ 2015-PRESENT

• RDH: Provide attentive services in this geriatric community. Radiographs, prophylaxis, personalized oral hygiene instruction. Described recommended procedures.

• Front Desk Assistant: Assisted reception manager once a week for a year, logging patient treatments, printing treatment plans, and submitting electronic insurance claims. Also scheduled appointments, filed charts, and answered the phone. WASHINGTON STREET FAMILY DENTISTRY, TOMS RIVER, NJ 2020-2022

• RDH: Provided continuity of care to hundreds of patients that followed me to this practice after Dr. Rutz’s practice closed due to Covid-19. Digital imaging, review medical histories, prophylaxis, infection control, patient education. Assisted front desk manager as needed. MICHAEL RUTZ DMD, TOMS RIVER, NJ 2009-2020

• RDH: Provided quality care at this family practice using digital radiography. Performed prophylaxis, charting, and collaborated with dentist for exams. Assisted office as needed. Office Skills:

Microsoft Office, Eaglesoft dental practice management software, typing 50 WPM.



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