Administrative Assistant Customer Service
Resume:
Robyn Clay-Wilder
Administrative Assistant
Billings, Missouri, United States
*************@*****.***
SUMMARY
Driven individual who thrives under pressure. I work well independently or in a team environment. The diversity of my past employment has given me a broad knowledge and well rounded professional demeanor. I look forward to finding the right opportunity for myself and future employer to maneuver together. WORK EXPERIENCE
May 2020-September 2020
Administrative Assistant
Creative Pool Concepts LLC
Springfield, Missouri, United States
Assistant to the owner duties varied from invoicing, initial customer contact to payroll and various in between. Worked with suppliers coordinating shipments that were critical and time sensitive to job deadlines. Worked up bids and proposals as necessary. Researched City, County and State specifications as applicable. Ran company errands and worked in office performing basic tasks as needed. Helped schedule weekly and daily service schedules and adjusted as needed. October 2016-April 2017
Independent Insurance Agent/Aflac
American Family Assurance Company
Springfield, Missouri, United States
Worked with highly motivated individuals to provide supplemental insurance coverage for business owners and their employees. Educated and performed presentations to prospective business owners. Held enrollments to educate and offer services to employees. Maintained professional conduct while providing one on one customer service to each employee to access the insurance needs of themselves and their families. Was responsible for maintaining my own appointments as well as presentations and enrollments. Had weekly meetings, quotas and conferences to attend to stay connected and educated. March 2014-June 2016
Administrative Assistant
Gold Mountain Communications
Springfield, Missouri, United States
While being a team member at Gold Mountain I interviewed for the position of the receptionist and was awarded that very quickly after hire. With that position and as the company grew and undertook some restructuring, I assumed many more responsibilities than my original answering multi-line phone, scheduling interviews, phone screening of potential candidates, ordering office supplies for entire organization. In May of 2015 the Administrative Assistant role was created and I was offered the position which included more duties such as special projects, daily data entering of stats and calculate sales percentages for payroll purposes. Complied with guidelines for proper procedure regarding I-9 and other Human Resources related duties. Was also part of benefit administration for the company. EDUCATION
1994-1998
High school diploma
Clever High School
Clever, Missouri, United States
High school diploma in General Studies
Clever High School - Clever, MO
August 1994 to May 1998
SKILLS
Administrative Assistant Organizational Skills Receptionist Customer Service Oriented Customer Service Multi-Line Multi-Line Phone Payroll Office Supplies Accounts Payable Invoicing Typing Event Planning Ordering Scheduling Budgeting Budgets Human Resources Quickbooks Office Management Restructuring Benefits Benefits Administration Change Management Performance Management Interviewing Recruiting Proposals Compensation Team Management Problem-Solving Statistics Time Management Retail Marketing Retail Retail Sales Excel Microsoft Excel Microsoft Office Microsoft word
HONORS & AWARDS
was awarded that very quickly after hire. With that position and as the company grew and undertook LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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