LOUISE C. WOODS 713-***-**** (Mobile)

Bilingual, Administrative Sales Support & Customer Service Professional, qualified by Bachelor’s degree and progressive experience in the following:

• Proven success in front office administration, daily operations, and policies and procedures; demonstrate proficiency in sales and customer service and the cultivation of building client relationships; research and resolve discrepancies within clerical records, contracts, and data entry; maintain and reconcile files to reflect accuracy

• Expertly prioritize workflow and special projects with meticulous attention to detail, in support of organizational goals; intuitive in assessment with multitasking abilities; follow through on all assigned tasks to achieve specified deadlines on time and on budget; well- organized in documenting files and timely reporting

• Articulate and effective communicator in Spanish and English, with sensitivity to business protocols and diversity; high ability to keep business confidential; independent and team performer; establish rapport through clear and direct communication, diplomacy, and respect, building trust with professionals at all levels

• Computer skills: Intermediate skills in Microsoft Office, including Word, PowerPoint and Publisher; basic skills in Excel; proprietary software; skillfully research and navigate the Internet ; Adobe Photoshop CS-4

EDUCATION

MASTERS IN BUSINESS ADMINISTRATION Student Class of 2023 HOUSTON CHRISTIAN UNIVERSITY

BACHELOR OF SCIENCE DEGREE—MAJOR: PSYCHOLOGY

UNIVERSITY OF HOUSTON, HOUSTON, TEXAS completed May 2005 CAREER OVERVIEW

SUBSTITUTE TEACHER

KLEIN INDEPENDENT SCHOOL DISTRICT 2017-2018

• Taught curriculum to elementary schoolers and preschoolers as assigned SUBSTITUTE SPANISH TEACHER

COLDSPRING-OAKHURST ISD, COLDSPRING, TEXAS 2012

• Taught curriculum for Spanish II to 25-30 high school students at a time. Organized and developed lesson plans, collaborating with co-teacher. Created special projects/handouts for classroom use, and handled discipline issues. BILINGUAL APARTMENT LEASING CONSULTANT

BH MANAGEMENT, HOUSTON, TEXAS 2011

LIBERTY STAFFING, HOUSTON, TEXAS 2009

• Greeted prospective tenants and conducted assessments for housing needs. Conducted tours and answeredquestions regarding rates and benefits to the prospect. Issued lease contracts, ensuring all documentation and background checks in compliance, striving for 100% occupancy. Collaborated with maintenance crews to complete maintenance work orders completed on a timely basis, adhering to all policies and procedures.

BILINGUAL DEBT COLLECTOR/CREDIT COUNSELOR

LTD FINANCIAL SERVICES, HOUSTON, TEXAS 2003 TO 2004 ASSISTANT PROPERTY MANAGER

CENTRA ASSET PARTNERS, HOUSTON, TEXAS, 2001 TO 2003

• Managed a host of responsibilities for this property under renovation. Collected and coordinated bids from vendors, and assisted in overseeing budgets and extensive repairs. Interviewed prospective tenants, and closed on lease contracts. Conducted competitive analyses and market surveys, and created print collateral for marketing. Processedinvoicing and handled accounts receivable, collecting delinquent accounts.

SALES ASSOCIATE—PRECIOUS JEWELRY

SEASONAL EXPERIENCE

NEIMAN MARCUS, THE GALLERIA, HOUSTON, TEXAS 2012 to 2013 SEASON

• Made recommendations and closed sales of fine jewelry products, assisting customers with selections, styles, cleaning, shipping, and gift-wrap. Handled daily organization of jewelry and removal of products from cases. LOUISE C. WOODS

ATTENTION: HUMAN RESOURCES

713-***-**** (Mobile)

Enclosed is a résumé outlining my qualifications, for your review in consideration for a career opportunity within your organization.

As reflected, I am a highly motivated professional and hold a Bachelor of Science degree in Psychology. I have proven expertise in front office clerical administration, sales and sales support, relationship building and retention, and data entry. I believe that my professional skills and personal integrity will be a valuable addition to your team.

Thank you for considering me for an opportunity within your company. Please feel free to call me at the above phone number.

Sincerely,

Louise C. Woods

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