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Customer Service Front Desk

Location:
St. Augustine, FL
Salary:
7.00
Posted:
November 12, 2022

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Resume:

Shayna Carlson

Server -Bartender

Saint Augustine, FL 32086

adtho7@r.postjobfree.com

954-***-****

** ***** ****** ********** **** 3 years of bartending experience. I Also have 2 years of general management experience.

#readytowork

Authorized to work in the US for any employer

Work Experience

Server and Bartender Asst General manager

Hangar One Restaurant Concepts, LLC. Dba Hangar One Bistro - Saint Augustine, FL October 2020 to Present

Waiting tables,hostess, cleaning,food prep,cash handling,POS system.Managing entire restaurant.Bartending.

Server

Mojos BBQ - Saint Augustine, FL

December 2017 to June 2019

Server at high volume bbq restaurant in the heart of downtown saint augustine. US1 & 312 - Server/Bartender

Red Lobster

August 2015 to December 2017

Server and Bartender High volume seafood restaurant Server High Volume

Ihop

March 2009 to July 2015

restaurant.

Asst. Manager

Hustler Hollywood - Fort Lauderdale, FL

April 2005 to December 2009

Opened closed store took inventory hired and fired people counted registers bank drops Server/Bartender

Nick's Italian Restaurant - Oakland Park, FL

January 2006 to March 2009

Server/bartender

Education

High school or equivalent

Skills

• Waitress

• Restaurant Server

• Hostess

• Bartending

• Barback

• Waiter

• Serving Experience

• Mixologist

• Restaurant Experience

• Bartender Experience

• Hospitality Experience

• Customer Service

• Food Preparation

• Food Safety

• Food Service

• Kitchen Experience

• Management

• POS

• Retail Sales

• Cashiering

• Food Handling

• Merchandising

• Restaurant Management

Certifications and Licenses

Food Handler

food handler certificate

Assessments

Food Safety — Proficient

May 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Proficient

Retail Cash Handling — Familiar

May 2019

Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Familiar

Bartending — Highly Proficient

May 2019

Understanding, pouring, and mixing drink orders.

Full results: Highly Proficient

Personality: Customer Service Fit — Proficient

October 2019

Measures the traits that are important for high-quality customer service. Full results: Proficient

Customer Focus & Orientation — Highly Proficient

December 2019

Responding to customer situations with sensitivity Full results: Highly Proficient

Food Service: Customer Situations — Highly Proficient May 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient

Work Style: Reliability — Highly Proficient

May 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Bartending — Highly Proficient

April 2020

Understanding, pouring, and mixing drink orders.

Full results: Highly Proficient

Front Desk Agent (Hotel) — Highly Proficient

June 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

December 2019

Responding to customer situations with sensitivity Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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