Medical Assistant Warehouse Associate
Resume:
ANGELA SMITH
S U MMARY
Medical Assistant for ** years with experience in both front and back office work. I'm trustworthy, reliable, dedicated and always willing to help and learn new things. I'm able to take on many task and work well under press. E X P E R I E N C E
Medical Assistant
San Vicente Pediactric Medical Group City of Los Angeles, CA90049 January 2006
- April 2020
Warehouse Associate
Rally Staffing City of Los Angeles, CA June 2004 - December 2005 Scheduled appointments for patients via phone and in person. Contributed to office operations by triaging patients by severity of medical complaint.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Organized charts, documents and supplies to maintain team productivity. Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Contacted pharmacies to submit and refill patients' prescriptions. Coordinated and executed medical waste disposal according to governmental and organizational standards.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Educated patients about medications, procedures and physician's instructions. Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Logged unit quantities and entered data into inventory database. Unloaded cargo from trucks with mechanized equipment. Organized warehouse design to maximize space for stock while allowing for high S K I L L S
Leadership, teamwork and people
skills.
Professionalism, adaptability and strong
work ethics.
Active listening, communication and
problem solving skills.
Computer, customer service and time
management skills.
E D U C A T I O N A N D
T R A I N I N G
Some College (No Degree)
San Diego State University, San Diego
General Course Classes.
Medical Assistant
Bryman College, Los Angeles-Wilshire
Campus
May 1996
C O N T A C T
*********@*****.***
Los Angeles, CA 90059
Resume Received Schedule Interview Contact Me Quickly Reservationist
Global Paratransit City of Los Angeles, CA September 2000 - April 2003 Cashier
Superior Grocers City of Los Angeles, CA August 1999 - September 2000 Ticket Sales Representative
Ticketmaster City of Los Angeles, CA July 1998 - August 1999 volume traffic zones.
Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
Managed warehouse system updates to increase productivity and reduce errors. Satisfied reporting requirements with timely and accurate logging of daily activities. Processed incoming reservation calls by enterning information for reservations into computer system.
Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills. Contacted customers to advise on travel conveyance changes and to confirm reservations.
Relayed information on availability, pricing and discounts to customers. Researched and resolved all customer issues.
Assisted customers via phone by providing confirmations, answering questions and offering general information.
Operated cash register, collected payments and provided accurate change. Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Received payments for products and issued receipts. Processed transactions per day with exceptional accuracy. Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions. Inspected items for damage and obtained replacements for customers. Verified customer identification for alcohol or tobacco purchases. Resolved customer complaints and escalated worsening concerns for remediation. Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Processed incoming reservation calls and applied up-selling techniques to inform callers of premium services.
Sold Various tickets of various levels to guests, including general admission. Applied coupons, processed discounts and explained sales policies to customers. Secured customer tickets using computer-based software ticketing system. Accepted and applied payments to process ticket transactions with credit cards and offered receipts.
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