Shanda Garcia

**** **** ** ** *** ****

Albuquerque,NM 87111

adthkz@r.postjobfree.com Phone

1-505-***-****

Contract negotiation/review

/drafting

Reports generation and analysis

Training and development

File/records maintenance

Excel in creative Problem

solving, scheduling for

nurses,patients with process

work flow in home,

care,Computer proficient Quick

learner

Client-focused

Financial records and processing multi- tasking

Work Experience

Home Care Admin Asst

PMS Home Care - Santa Fe, NM

September 2016 to August 2022

Ensured clients' well-being, safety, and comfort in adherence to physicians' orders. Assisted disabled individuals to foster independence while still closely monitoring safety.

Worked to improve the patient outlook and daily living through compassionate care. Created presentations using Microsoft PowerPoint.

Worked closely with clients, team, customers to produce a positive result. Resolved guest complaints.

Attended business meetings and took meeting minutes. Typed documents, updated and compiled information for meetings. Processed and tracked medical insurance claims.

• Handled phones and faxes

• Responded to emails/faxes

• General clerical support duties including filing, faxing and scheduling Medical Records Communication Specialist

Eye Associates of New Mexico - Santa Fe, NM

May 2006 to April 2016

Consolidated diverse medical records.

Kept department clean, organized and professional. Purged outdated files.

Maintained complete confidentiality in accordance with the organization and legal requirements.

Obtained information by contacting appropriate personnel or patients. Pulled patient charts for upcoming appointments.

Updated daily logs to track information movements. Maintained 100% compliance with all hospital and government regulations. Designed improved training procedures to help new staff acclimate quickly. Scanned incoming documentation.

Followed-up with insurance companies and individuals to resolve discrepancies. Assigned patients to correct diagnosis-related groups. Maintained patient privacy and confidential patient information. Organized, updated and maintained over 200 patient charts.

Physical Therapist Assistant

NM Sports - Santa Fe, NM

April 2005 to March 2006

Physical Therapy Tech

Revised policies and procedures in accordance with changes in local, state and federal laws and regulations.

Acted as a

Provided thorough supervision for day-to-day operations of the facility in accordance with set policies and guidelines.

Jumped in to fill gaps for on-call rotation when necessary. Administered, directed and coordinated the activities of the agency. Observed strict confidentiality and safeguarded all patient-related information. Kept operations running smoothly and solved diverse problems by coordinating with customers, management, and internal departments.

Maintained patient privacy and confidential patient information. Worked as part of the team to ensure proper care of body mechanics and safety of the patient.

Recorded patients' medical history, vital statistics and test results in medical records.

Ensured HIPAA compliance.

Took and recorded patients' temperature, pulse, and blood pressure. Maintained patient charts and confidential files. patient advocate and implemented total patient care through a team nursing process covering 8-10 high acuity patients per shift.

Effectively served as an advisory resource by providing patient/family experience expertise. Escorted patients to examination rooms and prepared them for physician exams.

Education

High School Diploma

Santa Fe High School - Santa Fe, NM High

school diploma or GED

Skills

• HIPAA (10+ years)

• Medical Office Experience (10+ years)

• Medical Scheduling (4 years)

• EMR Systems (10+ years)

• Medical Records (10+ years)

• Administrative Experience (7 years)

• Medical receptionist (6 years)

• Microsoft Windows Server (10+ years)

• Front desk

• English

• Customer service

• Multi-line phone systems

• Microsoft Excel

• Microsoft Word

• Clerical experience

• Adobe Photoshop

• Administrative assistant (3 years)

• Microsoft Office

• Insurance verification

• ICD-10

• Medicare (5 years)

• Typing (10+ years)

• Medical billing (3 years)

• Computer skills (10+ years)

• Medical coding (1 year)

• Recruiting

• Spanish

• Bilingual

• Data entry (10+ years)

• Medical receptionist (10+ years)

• Next generation sequencing (5 years)

• Epic (5 years)

• EMR systems (10+ years)

• Prior authorization (10+ years)

• Transcription

• Time management

• Home care Languages

• Spanish - Intermediate

Contact this candidate