Customer Service Front Desk
Resume:
Michele Griffith
Diana, Texas 75640
************@*****.***
Professional Profile
Administrative support professional offering versatile office management skills and computer proficiency. Strong planner and problem solver who works well independently and in a team environment. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Administrative Skills ~
Office Management
Records Managements
Database
Administration
MS Word/Excel
Accounts Payable
Spreadsheets
Reports
Event Management
Calendaring
MS PowerPoint
45 WPM Typing
Front-Desk
Reception
Executive
Support
MS Outlook
Cashbox Handling/Reconciliation
10-Key Entry
Strengths & Core Competencies
Hardworking and mature office support professional with ability to handle multiple tasks at once while maintaining a high level of customer service and a positive attitude.
Extensive experience in administrative support with an unparalleled attention to detail while always keeping the big picture in mind.
Expert interpersonal and communication skills – adept at building relationships and making contacts with customers, business associates, and co-workers.
Reputation for dependability, honesty, loyalty and enthusiasm. Always gives full attention and dedication to meeting and exceeding expectations.
Professional Experience
Acuren INSPECTION INC. —Longview, Texas
Accounts Payable, 5/2013-9/2015
Responsible for the entire Accounts Payable monthly process from invoice into Mass 500/ Citrix to uploading to the corporate office, As the only employee in the Accounts Payable Department I handled all aspects of accounts payable including invoice processing, for four offices and database management.
Received invoices through mail, email, fax, and hand delivered.
Stamped and coded invoices to be approved by Divisional Managers, Distributed them for approval.
Entered approved invoices into the system, checking for accuracy of totals, vendor codes and GL codes.
Organized all vendor files both electronic and physical. Collected new W9’s to create vendor accounts and made sure information was up to date.
Processed and distributed per diem for employees, added and deducted when needed.
Entered Purchase orders as need either through E-Requester, or by in office, depending on the amount needed for items.
Responsible for ordering office and paper supplies,
Justice of the Peace Precinct 2- Upshur county —Gilmer, Texas Chief Deputy Clerk, 8/2002 to 5/2013
Responsible for creating, maintaining, and updating criminal, civil, property, juvenile, truancy, and fail to attend cases in the system, as well as, scheduling the hearings, maintaining the cashbox, accepting payments, completing cash box reconciliation, and daily deposits, while providing customer service to persons over the phone and at the front desk.
Implemented use of outside collections agency to streamline collections process and oversaw the implementation in other departments.
Process incoming and outgoing mail, including payments, information from attorneys, defendants, plaintiffs, and bondsman and sending receipts, forms, various information.
Notify judges, District Attorney, and officers of hearing dates and times and assist other judges any time Precinct 2’s judge is out.
Run various reports, including financial reports, for the Auditor, Treasurer, and Collection Agency.
For five years, oversaw department’s checking account by processing all payables and receivables and doing monthly bank reconciliations.
New Diana ISD-Diana, Texas
Substitute Teacher/Educational Aide, 8/1999 to 8/2002
Oversaw classroom while teachers were absent and assisted teacher and students in daily activities and educational needs such as pulling out for one on one activities in reading, letter recognition, spelling and other areas of concern for the child.
Education
High School Diploma- New Diana ISD
Completed Microsoft Office Training/ Excel training
Certified Judicial Clerk I
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