Cook Time Customer Service

SM

SHELVIA MOORE

*******.*****@*****.*** 202-***-**** Washington, DC 20019

Structure Cook with over 20 years of experience preparing food in various settings for customers. Highly knowledgeable in ingredient preparation, including slicing and cutting techniques. Customer-oriented team player skilled in kitchen equipment operations, menu design and kitchen supervision. Familiar with various cooking methods and sanitation procedures.

Cleaning and Organization

Teamwork and Collaboration

Works Well Under Pressure

Multitasking and Organization

Food Preparation

Customer Service

Time Management

Safe Food Handling

Kitchen Sanitation

Cutting and Slicing Techniques

Food Presentation

Opening and Closing Procedures

Team Leadership

Food Handlers Certification

Friendship Public Charter Schools, District

of Columbia Washington, DC

Cook

10/2020 - 09/2022

Coordinated orders to expedite food from kitchen according to cook time and delivery time.

Managed portion control using correct utensils during preparation and plating.

Wrapped, dated and labeled food items in storage for safety and freshness. Operated grills, fryers and broilers to cook items to quality guidelines. Used standardized recipes and other instructions to prepare food. Followed established procedures and requirements for safe food handling, storage and service.

Took inventory counts before and after shifts to complete food inventory or storage sheets.

Prepared and served meals by reviewing recipes and combining and cooking ingredients.

Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.

Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.

Chopped, diced and sliced vegetables and fruit ahead of rush periods. Retained consistent quality and high accuracy when preparing identical dishes every day.

Chick-fil-A Largo MD, MD

Lead Cook

05/2018 - 10/2020

Completed workstation set up and break down, properly disposing of leftover food.

Kept stations stocked and ready for use to maximize productivity. Washed, sliced, peeled and cut various foods to prepare for cooking or Summary

Skills

Experience

serving.

Trained new chefs on menu items and kitchen procedures. Discussed safe operations of kitchen equipment, regulating temperatures and cooking times.

Inventoried kitchen sections and refilled supplies. Grilled and deep fried various foods from meats to potatoes. Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Carried pans and trays of food to and from work stations, stove and refrigerator.

Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.

Followed established procedures and requirements for safe food handling, storage and service.

Urban Plates Tysons Corner, VA

Line Cook

01/2018 - 12/2019

Operated fryers and grills according to instructions to maintain safety and food quality.

Followed proper food handling methods and maintained correct food temperature for high scores on health inspections. Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.

Set up and performed initial prep work for soups, sauces and salads. Grilled and deep fried various foods from meats to potatoes. Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Prepared and served meals by reviewing recipes and combining and cooking ingredients.

FDIC (Federal Deposit Insurance

Corporation) Arlington, VA

Prep Cook/Front Line Server

02/2012 - 01/2016

Greeted customers, answered questions and recommended specials to increase profits.

Operated POS terminals to input orders, split bills and calculate totals. Promoted desserts, appetizers and specialty drinks to optimize sales. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Served food and beverages to patrons and immediately remedied issues with orders.

Organized and labeled stock of ingredients to maintain needed inventory levels.

Prepped vegetables and ingredients by washing, chopping and dicing. Dressed, seasoned and garnished appetizers and salads to prepare for food service.

Measured and weighed food items to comply with portion requirements. Sliced meats to prepare for cooking and assembly of menu items. Prepared simple salads and common entrees.

Georgetown Hospital Washington DC,

DC

Line Server/Room Server

11/2007 - 02/2012

Maintained clean, sanitized and well-stocked food areas for optimal presentation and food safety.

Stocked salad and cold food lines, replenished ice and verified temperatures of different food items.

Processed cash, credit and debit payments for purchases. Followed guidelines for safe serving, appropriate temperatures and proper presentation.

Maintained tools, equipment and surfaces in clean, neat and working order.

Upheld correct procedures for preparing foods and storing leftovers. Developed strong and lasting resident relationships. Communicated with kitchen staff to stay updated on item availability and customer wait times.

Provided timely checks on guest needs and brought requests. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

American Preparatory Institute Washington DC

GED

06/1999

Education and Training

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