Front Desk Night Auditor
Resume:
Janelda Begay
Phoenix, AZ *****
*****************@***********.***
Work Experience
Night Auditor
Canopy Tempe az - Tempe, AZ
June 2020 to Present
Night Auditor
Homewood Suites By Hilton - Scottsdale, AZ
October 2019 to June 2020
Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews. Assign housekeeping rooms for cleaning
Compiled budget documents and monitored costs to maintain control systems. Updated accounts and logs throughout shift to keep up with all requirements. Checked auditing discrepancies by reconciling cash drop and credit card transactions. Informed travelers of hotel security features and offered details regarding fire and emergency procedures.
Compiled financial data including compliant ledger and journal records. Balanced accounts and conducted nightly audits to keep bookkeeping current. Completed all nightly updates to hotel rates and individual room charges. Calculated and verified all figures, caluclulations and documents. Assisted hotel guests with check in and out procedures courteously. Attended all mandatory meetings for hotel staff and brought issues to attention of upper management. Assessed checklist on daily basis and planned shift accordingly. Monitored reservations to track incoming parties and special events. Documented wake-up requests and set up automatic calls in system. Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
Maintained cleanliness of bathrooms, lobby and front desk. Coordinated with guest services and concierge team to meet guest needs. Audited and balanced cash and credit transactions daily and reset register for next day's operations. Calculated and verified all figures, calculations and documents. restaurants, fitness center, pool and spa. Analyzed day payments and created detailed reports to identify and suggest remedies for areas of improvement.
Maintained well-stocked and presentable complementary food and beverage station. Completed daily computer backups, checked for viruses and updated programs. Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Reviewed item requests and room service orders for accuracy and any needed assistance. Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool and spa. Night Auditor
Hampton Inn And Suites - Phoenix, AZ
January 2017 to October 2019
Completed daily computer backups, checked for viruses and updated programs. Completed all nightly updates to hotel rates and individual room charges. Audited and balanced cash and credit transactions daily and reset register for next day's operations. Compiled financial data including compliant ledger and journal records. Calculated and verified all figures, caluclulations and documents. Informed travelers of hotel security features and offered details regarding fire and emergency procedures.
Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews. Maintained cleanliness of bathrooms, lobby and front desk. Assisted hotel guests with check in and out procedures courteously. Implemented program to create daily spreadsheets and streamline financial reporting. Documented wake-up requests and set up automatic calls in system. Checked auditing discrepancies by reconciling cash drop and credit card transactions. Managed inventory of keys and linens each day and included all necessary information on audit reports. Updated accounts and logs throughout shift to keep up with all requirements. Analyzed day payments and created detailed reports to identify and suggest remedies for areas of improvement.
Monitored reservations to track incoming parties and special events. Maintained well-stocked and presentable complementary food and beverage station. Host/ Cashier
Phoenix Sky Harbor Airport
January 2015 to May 2016
Front Desk/ Night Auditor
Holiday Inn Express
January 2013 to January 2015
Checked in/out guest, manage money, future reservations on phone, night audit paper work. Education
High school diploma
Grand Canyon High School
Skills
• People person, outgoing, dependable, knowledge, fast learner, loyal, confident Experienced Night Auditor offering proven expertise in overseeing front desk operations and completing accurate daily reconciliations. Strengths include account audits, guest billing and end-of- day reporting. Diligent, meticulous and hardworking team player. Computer skills- word, excel, spreadsheet Cashier Money Phone Generating reports Guest services Balancing accounts Clerical duties Overseeing front desk Posting charges Monitoring revenue Checking guests in and out Resolving issues Light maintenance duties
• Front Desk
• Hospitality Experience
• Night Audit
• Accounting
• Cash Handling
• Management
• Microsoft Outlook
• Hotel experience
• Customer service
Contact this candidate