Customer Service Associate
Resume:
Kevin Winston
Colonial Heights, VA *****
adthix@r.postjobfree.com
Responsible and proficient in and always willing to go the extra mile to help out. Passionate and motivated, with a drive for excellence.
Authorized to work in the US for any employer
Work Experience
Order Selector
Delhaize America Food Lion - Disputanta, VA
June 2021 to Present
we select customer orders and fulfill them as quickly and accurately as possible. we use pallet jacks as well in the warehouse
FedEx Delivery Driver
IFT services - Ashland, VA
September 2020 to March 2021
Deliver packages at an efficient timely manner
Amazon relay 26” box truck operator
Independent Contractor Services - Richmond, VA
July 2020 to September 2020
was delivering amazon pallets to various postal offices at an efficient time Crew Leader, Driver
Fleet Clean USA
May 2018 to January 2020
We pressure wash things such as..
•Fleet trucks, trailers
•Concrete
•Houses
Server Assistant
Kickback Jacks
July 2017 to December 2018
• Assist servers in their tasks with guests.
• Ensures all service station in the area are stocked.
• Maintain a clean work environment.
• Inspect equipment for defects, cleanliness, and report any issues to management.
• Utilize computer to check schedules and company data. Seasonal Fulfillment Associate
Amazon
January 2018 to June 2018
• Maintain clean work environment.
• Adhere to OSHA guidelines for a safe work environment.
• Follow instructions per management.
• Secure work areas per management.
• Utilize computerized scanners to ship packages.
• Transport packages to the correct lane to assure correct delivery procedures. Customer Service Associate/Trainer
McDonalds
September 2014 to June 2017
• Assist customer with food orders.
• Restock items, as well as worked in a team environment.
• Responsible for the accuracy of a cash register.
• Helped prepare food on the back line.
• Per management request assist with other roles if a team member called out, also maintained a clean work environment.
• Help run drive through orders.
• Assist management with training new team members.
• Advised management when items were running low or out of stock.
• Assist customers with a warm welcome to the place of business. Customer Service Associate
Kings Dominion
January 2012 to September 2014
• Assist customers with the gaming experience and ensuring that they had proper instructions.
• Maintain a clean work area and ran a cash register.
• Worked in a team oriented environment as well as worked independently.
• Ensured items was properly stocked and accounted for.
• Assisted customers with a welcoming smile.
• Trained new associates on proper procedures and protocol.
• Utilized excellent customer service skills
Education
High school or equivalent
Huguenot High School - Richmond, VA
June 2017
Skills
• Customer Service
• Driving
• Box Truck
• Delivery Driver Experience
• Load & Unload
• Route Driving
• Warehouse experience
• Order Picking
• Pallet Jack
• Order Picker
• Forklift
Additional Information
Skills
• Customer and Personal Service
• Active Listening
• Service Orientation
• Reading Comprehension
• Judgment and Decision Making
• Computers and Electronics
• Organization
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