Customer Service Marketing Specialist
Resume:
ELENI TEMESGEN
Ashburn, VA
*******@*****.***
Experience
1.Market Analyst, Kaleb Trading
Denver, CO Feb 2015-Nov 2021
Assisted teams with aligning marketing strategies and objectives based on data-driven insights.
Collected and reported on customer demographics, preferences and buying habits to help marketing teams target strategies.
Identified potential markets and market segments with desired customers and gaps for optimum product demand.
2.Driver, Uber
DMV area, May 2016- Aug 2018
Delivered goods and services to customers on time and in excellent condition.
Utilized GPS to optimize routes and continuously meet estimated delivery times.
Inspected vehicles for cleanliness and checked gas and oil levels before departure.
Picked up clients from specific locations to transport and drop them off at their destinations.
Saved fuel by leveraging GPS to identify faster routes.
Maintained safe driving history with no critical incident over-2 years timeframe.
Education
Northern Virginia Community College- Sterling, VA
Associate Degree in Psychology, 05/2022
Languages
English
Amharic
Skills
Customer service
Communication
Problem resolution
Market research expertise
Certifications
MuleSoft Certified Developer Aug 2022
Diploma in Nutrition from Shaw Academy, Ireland-2018
Summary
Experienced Marketing Specialist who keeps up with tight deadlines and high-value customers. Successful at working with diverse teams to develop comprehensive approaches to marketing plans. Intelligent and insightful professional.
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