Administrative Assistant Front Desk

Dorothy Owens

(Location: Beaumont, TX)

(Availability: Immediately)

Key Qualifications and Skills:

Scheduling appointments and meetings

Administrative duties

Front desk tasks

Receptionist

Customer service

Scheduling

Effective and Excllent Communication skills

Interpersonal skills

Telephone Etiquettes

MS Office 365

Education:

Ultimate Medical Academy 2015

Medical Billing and Coding Associate in Science Degree

Professional Experience:

Employment Gap: Retired

Collabera

Beaumont, TX 2021- Present

Administrative Support/Administrative Assistant

Answering incoming calls and directing callers to the requested advisor or client associate.

Managing filing system of incoming and outgoing correspondence. Update filing system.

Recording information as needed - incoming and outgoing correspondence for audit review.

Faxing and scanning documents. Submit electronic documents for shipping of FedEx packages.

Maintaining daily culling of check deposit retention folder.

Organizing & maintaining office common areas.

Scheduling lunch meetings with external annuity wholesalers. Coordinating events as requested by management.

Maintaining office & coffee supply inventory. Submitting invoices for payment.

Maintaining office equipment.

Coordinate internal and external building maintenance.

The HT Group Staffing – Beaumont, TX 2017 – 2018

Administrative Support Staff/Front Desk Admin/Receptionist

Provide advanced administrative/clerical support by utilizing data entry skills.

Provided effective and knowledgeable skills by answering telephone calls; retrieving telephone message and entering data into spreadsheet; utilized customer service skills.

MD Anderson Cancer Center – Houston, TX 1998 – 2017

Senior Administrative Assistant/Front Desk Admin

Assist in planning, organizing and maintaining department operations via exceptional office management and organizational skills.

Purchasing, travel arrangements, reimbursements and credit card reconciliations.

Compose/type formal and informal correspondence and coordinate bi-annual Executive Advisory Panel Meeting - including scheduling meetings, conference rooms/catering, creating guest profiles and submitting reimbursements for invited guests/speakers.

Maintaining calendar entries; review and submit weekly time sheets.

Sort, distribute and deliver mail; receive incoming calls and transferring to appropriate staff.

Recording and distributing telephone messages.

Maintain databases using spreadsheets.

Successfully organized and coordinated all facets of department move from two separate buildings.

Provided exceptional logistical support for meetings and conferences.

Recorded/transcribed executive management meeting minutes and conducted library/on-line searches for requested articles and manuscripts.

Acted as knowledgeable and dependable department buyer, purchasing office supplies/computer equipment.

Scribed meeting information and distributed final electronic copy to committee members.

Updated faculty Curriculum Vitae, typing, editing and submitting manuscripts to peer-reviewed journals.

Recorded/maintained continuing education credit data base, arranged domestic/foreign travel and submitted accurate travel expenses for reimbursements.

Submitting annual state and federal license renewals.

Provided consistently superior upper-level administrative support to faculty and advanced practice nurses.

Superior Staffing – Houston, TX 2006 – 2008

Administrative Assistant

Provided advanced administrative/clerical support to ensure optimal results and eliminate issues.

Acted as effective/knowledgeable first point of contact with the public, while providing outstanding customer service and handling all billing and legal research efforts.

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