Program Manager / strategy director

Shawn M. Grant 646-***-****

*** *** ***, *** *****, San Francisco, CA ***********@*****.***

I am a strategic executive program management professional with 12+ years of experience managing full project lifecycles for Fortune 500 companies across a wide range of industries. Integrated marketing and production expertise include strategy/CX, mobile applications, software and product design and development, large-scale website solutions, CRM programs, analytics, SEM, SEO, social media, artificial intelligence, influencer outreach, video production, and ad tech (Data Management Platforms

+ Multi-Touch Attribution).

I recently finalized my programs at Harvard Business School with a Specialization in Strategy, and therefore, I am in-market for a new opportunity with a forward-moving organization where I can use my leadership skills to drive business growth and engage teams both internally and externally to exceed goals and objectives. In my spare time you can find me reading, writing, traveling, and working on an online/offline magazine called Shorelines Illustrated.

Business Operations and Program Management Experience: MRM//McCann, New York, NY 07/21 – 11/21

Associate Director of Project Management

• Drafted staff plans and managed margins to the agreed upon scope of work for several Client engagements.

• Directly managed a team of six (6) mid-level and senior-level project managers.

• Partnered with cross-functional team leads to manage a complex web design and development build for the American Queen Customer.

• Delivered weekly high-level dashboards to the executive leadership teams outlining the fiscal health, current and future status, issues, risks and dependencies, key milestones, and executive sponsorship tasks. Agency Clients, New York, NY 01/18 – 6/21

Freelance Senior Program Manager for Various Client Engagements

• Partnered with clients and internal teams across solutions architecture, advisory services, and product managers to deliver a $2M+ analytics product engagement on behalf of the P&G customer.

• Tracked tactical elements and issues JIRA maintenance tickets to internal and external teams daily.

• Proactively managed and mitigated project risks: finding appropriate resolution steps, including changes in work methods, proposed alternate solutions / strategies, and revised project schedules for a new product launch on behalf of the Citi Bank client.

• Successfully managed the design and production of a responsive website build and integrated print experience for a healthcare organization on time, on budget and above expectations.

• Managed all aspects of project resource allocations, budgeting, scheduling and the regulatory approval process. VaynerMedia, New York, NY 02/17 – 12/17

Director of Project Management, Business Operations

• Served as a senior financial and operations lead and partnered closely with the executive leadership teams and clients on business goals/objectives and staffing needs to maximize program efficiencies and content delivery (digital + broadcast) across the organization.

• Delivered subject matter expertise across all forms of production and program management principles and practices; including agile and waterfall methodologies.

• Acted as a key client lead on all aspects of program financials; ensuring proper processes and tracking methods were in place, while authoring contracts ranging from $40K - $8M+ for FEE and OOP.

• Managed and communicated the overall account P&L; negotiated statements of work and retainer staffing plans, and ensured all work was delivered on budget, on time and invoiced correctly.

• Participated in the business development activities during the RFP process by leading the planning, staff plan and pricing recommendations on behalf of the Agency. MRM//McCann, New York, NY 03/16 – 02/17

Associate Director of Project Management, Operations Lead

• Partnered with senior account leadership and discipline leads to manage and grow a $12M+ integrated marketing relationship for USPS.

• Oversaw all integrated campaigns across broadcast and digital.

• Managed web design and development builds to support cyber security and B2B content management initiatives.

• Acted as a client lead and trusted counselor to build the brand relationships at the portfolio level.

• Managed programs involving 60+ resources to deliver solutions using the appropriate business measurements. Havas Worldwide, New York, NY 02/14 -03/16

Senior Digital Producer

• Produced $6M+ marketing programs for the Diageo and Hershey’s accounts across all forms of digital media and video production; including social, search, 360 campaign concepts, online advertising, CRM, and development of complex website tools and services.

• Delivered a $1.3M website redesign and rebuild on a Crownpeak CMS technology on time and under budget.

• Partnered with a 3rd party event agency (MKTG) to design, develop and manufacture an interactive tasting table experience for Johnnie Walker; allowing guests to use an R.F.I.D. card to instantly share their experiences on social media during the event.

• Directed the design and development for the 2016 Weight Watcher’s winter campaign, Better Together, in partnership with the team from Oprah and media agency, Universal McCann; ultimately exceeding marketing KPIs. iCrossing, Hearst Corporation, New York, NY 11/10 – 01/14 Senior Project Manager

• Managed a $3M+ marketing retainer for Ally bank across general strategy, social media, natural search optimization, video production, paid media, and web design and development.

• Partnered closely with clients and cross-functional teams to ensure alignment and understanding of business needs, technical requirements, the scope of projects and key financial responsibilities.

• Developed and maintained all project deliverables including statements of work, budgets, project plans, scope change orders, status documents and issue logs.

• Accurately tracked and analyzed profitability, revenue, margins, bill rates and resource utilization.

• Assisted Client Partner with identifying and scoping incremental agency solutions. Agency Clients, New York, NY 10/08 – 11/10

Freelance Digital Producer

• Collaborated with senior clients at MedImmune Health brands to lead strategic development and brand planning; including website design/development, broadcast, digital media and multi-channel online and offline programs.

• Managed client relationships with New York Life and full project lifecycle for $1M+ website re-design.

• Partnered closely with internal cross-functional teams to deliver multiple tracks of work simultaneously across information architecture, visual design, content strategy and HTML5/CSS development.

• Developed contracts, cross-capability staffing plans and resource allocations for internal and client reporting and planning. Digitas, Boston, MA 08/07 – 09/08

Interactive Program Manager

• Managed website enhancements for General Motors, including sections of a full redesign, and optimization of shopping tools, and video production.

• Responsible for cross-channel digital programs (retail, general branding); managed site and advertising campaigns including homepage takeovers, email and SEO.

• Oversaw offshore development teams throughout the implementation of deliverables. Education:

Harvard Business School, 2022

Specialization in Strategy from the following programs: Certificate in Strategy Execution

Certificate in Disruptive Strategy

Certificate in Health Care Economics

Northeastern University, 2007

Bachelor’s in English & Communication Studies

Skills:

P&L management, organizational design, staff planning, financial forecasting, scope negotiations, drafting Statements of Work and Master Service Agreements, cost-pricing models, Oracle, OpenAir, JIRA, Flash, HTML5, BaseCamp, Photoshop, Excel, Word, Google Analytics, Google Web Designer, PM practices and principles.

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