V
Queen
Vaughan
queenvaughan9029@gmail
.com
Jacksonville, FL 32209
SUMMARY
TO SECURE A RESPONSIBLE CAREER OPPORTUNITY, WHERE I CAN FULLY UTILIZE MY TRAINING, HUMAN RESOURCE AND MANAGEMENT SKILLS, WHILE MAKING A SIGNIFICANT CONTRIBUTION TO THE SUCCESS OF MY EMPLOYER.
SKILLS
● Reporting and Performance Analysis
● Inventory Management
● Merchandise Quality Assurance
● Computer Proficiency
● Cash Handling and Reconciliation
● Handling Complaints and Inquiries
● Financial Forecasting
● Scheduling and Coordinating
● Complex Problem Solving
EXPERIENCE
Assistant Manager
Jacksonville, FL
Krystal's Restaurant/ Sep 2021 to Current
● Completed store opening and closing procedures
● Collaborated with the store manager to develop strategies for achieving sales and profit goals.
● Directed and led employees, supervising activities to drive productivity and e ficiency. Shi t Supervisor
Jacksonville, FL
Checkers Restaurant/ Oct 2019 to Dec 2021
● Completed opening and closing duties to facilitate business operations.
● Resolved customer complaints and reported issues to senior management.
● Planned and managed resources to consistently meet production, quality and cost goals. Shi t Supervisor
Jacksonville, FL
Burger King/ Jan 2012 to Oct 2019
● Evaluated and performed equipment maintenance to support operational goals.
● Counted cash on hand at shi t change and closing to determine shortages or overages and prepare bank deposit statements.
● Upheld company standards and compliance requirements for operations. Medical Assistant
Jacksonville, FL
Hampton Pediatrics/ Sep 2009 to Aug 2019
● Assessed, documented and monitored vital signs for patients within the outpatient setting.
● Secured patient information and maintained patient confidence by completing and safeguarding medical records.
● Contacted pharmacies to submit and refill patients' prescriptions. Sales Associate
Jacksonville, FL
Kmart, Sears Holding/ Nov 2009 to Jul 2017
● Collected payments and provided accurate change.
● Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
● Helped customers find specific products, answered questions and o fered product advice. EDUCATION AND TRAINING
MA: Medical Assisting
Everest University - Jacksonville, Fl Sep 2009
Jacksonville, FL
High School Diploma
Harvest Christian Academy Mar 2006
Jacksonville, FL
ACCOMPLISHMENTS
● Earned “Employee of the Month” Award MARCH 2022, MAY 2022,AUGUST,SEPTEMBER 2022
● Exceeded sales goals 8 times in 4months.