Customer Service Teacher Aide
Resume:
NURTA A. ROBLE Cell: 210-***-****
Allied Health Professional Administrator *************@*****.***
PROFESSIONAL SUMMARY
A dedicated versatile professional with experience in customer service is seeking a job opportunity to apply leadership skills and customer service to an organization. Enthusiastic about innovating, implementing, and using acquired skills to solve business problems. Highly skilled at communicating ideas and working in a cross-functional team while building cohesive relationships with internal and external partners.
SKILLS & ABILITIES & LANGUAGES
●Professional Patient Care
●Technical Expertise
●Performance Optimization
●Strong organizational skills
●Team Player / Team leader
●Problem Solving
●Professional Negotiations
●Professional Customer Service
●Critical Thinking Skills
●Fast-Paced Environment
●Protocol Regulatory Compliance
●English
●Somali
Mai Mai (Juba River Dialect
WORK HISTORY
Northeast Methodist Hospital / San Antonio, Texas
Patient Care Technique June 2022 - Current
●Clinical care with patients includes monitoring vital signs, changing bandages, preparing for procedures, and assisting with dialysis.
●Monitors client’s conditions and reports back to the treatment team.
City Year / Compass Rose Journey / San Antonio, Texas August 2019 – 2022
Teacher Aide
●Reinforces lessons presented by teachers by reviewing material with students one-on-one in small groups.
●Enforce school and class rules to help teach students proper behavior.
●Help teachers with record-keeping and tracking attendance.
●Help teachers prepare for lessons by getting materials ready or setting up equipment, such as equipment.
●Special Aid Education at Compass Rose Journey helps teachers teach students the lessons and curriculum.
LA Estrella Home Care / San Antonio, Texas May 2017 – Current
Home Care Attendant
● Helps patients care for themselves by teaching the use of a cane or walker, special utensils to eat, and special techniques and equipment for personal hygiene.
●Advise on nutrition, cleanliness, and housekeeping.
●Protect the home care agency by adhering to professionals, federal, state, and local requirements.
●Monitoring patient condition by observing physical and mental condition, intake and output, and exercise.
Taco Bell / San Antonio, Texas September 2015 – June 2016
Cashier
San Antonio, Texas
●Provided customer service and duties such as meeting and greeting patrons and bagging food orders.
●Cash register operation and basic protocol.
●Collection of purchases, providing exact change, operating credit card machines, and answering questions about menu items.
Experience:
●project manage communicare
●Created a survey for communicare (Qualtrics)
●Competitive analysis
EDUCATION
Hallmark University / San Antonio, TX January 2020 - Grad Date December 2022
Bachelor of Science in Business Management (BSBM)
Healthcare Concentration
San Antonio College / San Antonio, TX August 2018 – December 2019
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