Administrative Assistant

Leah Ann O. Ramos

Address: Purok *A Hillside, Gusa, Cagayan de Oro City

Phone: 099********

E-mail: **************@*****.***

EXPERIENCE

****-**** ************** ********* ***

Department of Health

. Perform data entry of prescription into the pharmacy system

. Manage drug data base and records

. Conduct weekly and monthly inventory report for all DOH commodities

. Receive, records and stores medications coming into the pharmacy

. Verify the quantities, storage, removal of outdated medications and restocking, pharmaceuticals in short supply to prevent being out of stocks

. Gathers, organizes and assesses patient information

. Performs administrative duties, including answering phone and dissemination of new memorandum or rules and regulations came from the national office

. Assist the pharmacist in dispensing the medicines during on the medical outreach

. Attended meeting and seminar regarding the work of being a healthcare provider

July 2018-Decembe 2018 Pharmacy Assistant

Department of Health

. Dispense prescription medication and other medical products to patients

. Supplies patients with information and education on their prescription

. Monitor prescription-filling process to ensure compliance with relevant regulations and pharmacy policies.

. Takes inventory of drugs on hand and record results

. Check and monitor the expiry, stocks and storage of the medicines

. Submit monthly inventory report to the office

. Encoded the monthly inventory report in the pharmaceutical information system

. Join the medical outreach in different places and Barangays

2010-2018 Pharmacy Assistant

Rika Pharmacy

. Assist licensed pharmacist in preparing and dispensing drugs to the patients

. Receive and input prescription orders into system

. Accurately count and pour medication from stock containers

. Educate the patients with their medications

. Maintain and update records of medicines availability

October 2009-January 2010 Salesclerk

National Bookstore

. Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise

. Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs

. Maintained organized, presentable merchandise to drive continuous sales

. Trained and developed new sales team associate in products, selling techniques and company procedures

March 2009-August 2009 Salesclerk

SM Supermarket

. Serves customers by helping them to select products

. Drive sales through engagement of customers, suggestion selling and sharing product knowledge

. Greets and receives customers in a welcoming manner

. Direct customers by escorting them to racks and counters

. Promote on sale products to the customer

. Manage the redemption counter

. In charge in giving freebies to the customer in return to purchase

May 2008- October 2008 Cashier

Ororama Megacenter

June 2007- September 2007 Cashier

Gaisano Mall

. Process credit payments to the system

. Provides a positive customer experience with fair, friendly and courteous service

. Register sales on a cash register by scanning items, itemizing and totalizing customers purchase

. Resolves customer issues and answers questions

. Bags purchases if needed

. Process returns transactions

. Count and balance both cash register and credit payments

EDUCATION

2003-2007 Bukidnon State University

Bachelor's degree in Economics

SKILLS

. Organizational skills

. Good written and verbal communication skills via email, phone and direct customer assistance

. Time management: ability to organize and plan efficiently to keep track of timelines, meetings and deadlines

. Microsoft Office program

. Knowledge of pharmaceutical products

. Interpersonal skills

. Record keeping ability

. Multi-tasking skills

. Adaptability

. Prescription dispensing skills

. Payment processing skills

. Attention to detail: Strong attention to detail, highly organized and careful

CERTIFICATE/TRAINING/SEMINAR

Antimicrobial Stewardship Blended Learning Program for Primary Healthcare

(Department of Health)

National Certificate III (NCIII)

(TESDA)

"Professionalization of Pharmacy Support workforce through Outcomes-Based Learning"

(ASIA PACIFIC INSTITUTE FOR MEDICATION MANAGEMENT INC.)

“Strengthening the Pharmacy workforce through professionalization of Pharmacy Assistants"

(HIGIEIAN INSTITUTE FOR EDUCATION, RESEARCH AND TRAINING INC.)

REFERENCE

1.) Edith T. Villarin, RPh

National Drug Committee Policy Officer

Department of Health

091********

2.) Carmelita A. Amistoso, RPh

Pharmacist II

Municipal Health Office- Manolo Fortich

097********

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