Data Entry Administrative Assistant
Resume:
Antoinette (Toni) Spinks
Louisville, KY *****
adth6z@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Patient Access Representative
UofL Health - Louisville, KY
April 2022 to Present
Input patient demographics, medical problems, diagnosis, room transfers, hospital transfers..all part of registration
Administrative Assistant
PDS Tech, Inc. - Louisville, KY
March 2021 to April 2021
Interviewed potential employees for different positions including Truck drivers. Input demographics, etc Sr. Adm. Asst Safety
PDS Tech, Inc. - Louisville, KY
December 2020 to January 2021
PPE monitor.In charge of employees traveling from building to building instructing them how to wear their mask and all other safety equipment. I also recorded shuttle buses pick up and drop off times of employees.
Administrative Assistant
MANPOWER - Louisville, KY
November 2019 to February 2020
Support OTR TRUCKERS on their routes. Made arrangements to get trucks repaired ASAP for breakdowns, flat tires, etc. Recorded Departures/Arrivals traffic jams, and any issues they may have. Made schedule changes on arrivals and departure.
Warehouse Associate
AMAZON-DKY1 DISTRIBUTION - Louisville, KY
November 2018 to February 2019
Sorting and receiving in (electronically) packages from Amazon's fulfillment center for distribution. Inventory Administrator/Cycle Counter
DHL Supply Chain - Louisville, KY
May 2017 to August 2018
Cycle Counting Administration
Used software tools including "Sap" programs. Daily contact with our client by e-mail or phone. Take and recorded orders. Received and processed incoming request from our client.Recorded details of customer transactions. Prioritized data entry daily to ensure customers' needs were met. Ensured that appropriate changes were made to resolve customer concerns. Effectively identified customer concerns over the phone, or by e-mail. Referred unresolved customer grievances for further investigation. Responded to customer inquiries. Notified customers of any planned adjustments. Prepared invoices for returned goods. Change material labels, cycle counted, received in items for stocking in warehouse or added to an order.
Patient Access Rep
Conifer Health / Ky One - Louisville, KY
April 2014 to December 2015
Software tools included: McKesson star, cerner, citrix Acted as patient advocate in obtaining services, understanding policies. Coordinated communication between patients, family members, medical staff, administrative staff. Obtained patient demographic and insurance information at registration. Verified patients' health insurance coverage. Directed patient inquiries to appropriate medical staff members. Followed up on patient inquiries to ensure a satisfactory resolution. Investigated patient complaints. Interviewed patients or their representatives to identify care-related problems. Referred patients to appropriate healthcare services or resources. Collected and reported data on patient encounters.
Inventory Clerk/ Cycle Counter
Malone Solutions - Louisville, KY
September 2013 to January 2014
Cycle Counter
Received items to stock warehouses. Stored items in warehouses. Inspected inventory for damage. Recorded damage to stock. Maintained electronic records of inventories. Operated pallet jacks. Followed all safety procedures. Used basic math. Applied understanding of weights and measures. Directed training activities. Monitored and evaluated training activities for effectiveness. Created topical training programs to improve and maintain employee job skills. Assessed company training needs. Solicited input on training needs through employee surveys. Pinpointed and replaced ineffective training methods. Organized and directed training for new employees. Addressed a variety of learning styles for maximal training effectiveness.
Cycle Counter/ Inventory Clerk
Randstad USA - Louisville, KY
October 2012 to January 2013
Counted items received. Logged items received. Labeled items with electronic markers. Stored items in warehouses.
Inspected inventory for damage. Recorded damage to stock. Maintained electronic records of inventories. Followed all safety procedures. Used basic math. My accomplishments included: I had to be very focused on the hundreds of items in a "bin", to make sure it belonged. Nursing Assistant
Parkway Medical Center - Louisville, KY
February 2012 to April 2012
I provided basic patient care under direct supervision of an LPN. I checked patients' vital signs. I observed patients behavior and reported their conditions to nursing staff. I also monitored food and liquid intake and output. I maintained careful, accurate medical records. Helped patients with bathing, grooming and using the toilet. Helped patients get dressed and undressed. Helped patients with movement, such as walking, sitting, and rolling over. Helped feed patients. Transferred patients in or out of beds and wheelchairs. Maintained patient confidentiality. Knowledge sets include: Adjust hospital beds, Anti- embolism elastic stockings, Blood pressure cuff kits, Clinical hydraulic lifts or accessories. Picker/Packer
Kelly Services - Louisville, KY
June 2010 to April 2011
Labeled packages and products. Met packing requirements. Received and packed items, processed items for shipment. Notified operators or supervisor of equipment malfunctions. Adhered to all safety policies and procedures. Worked as a team.
Asst. Manager
Bright's Inc - Louisville, KY
June 1991 to July 2007
Purchased merchandise from vendors. Performed accounting duties. Greeted and assisted customers. Responded to customer questions and complaints. Directed workers in sales, inventory, checking cash receipts and customer service. Inventoried stock. Reordered stock. Enforced health and safety rules. Ensured merchandise was correctly priced and displayed. I ensured that merchandise was in good condition. I have cash register and security camera experience, and also bar code reader equipment, scanners just to name a few.
Patient Care Representative
U of L Primary Care Center - Louisville, KY
April 1991 to April 1992
I was a patient advocate. I coordinated communication between patients, family members, medical staff, administrative staff and insurance providers. Obtained patient demographic and insurance information at registration. Verified patients' health insurance coverage. Provided financial screening and counseling for funding options. Directed patient inquiries to appropriate medical staff members. Followed up on patient inquiries to ensure a satisfactory resolution. Investigated patient complaints. I interviewed patients and or their representatives to identify care-related problems. I also determined their fees based on patient ability to pay.
Distributed printed materials to patients and medical staff. Performed various office and customer service duties.
Education
some college in Business
Jefferson Community College - Louisville, KY
Skills
• Microsoft Office (2 years)
• Microsoft Excel
• Filing
• McKesson
• Cerner
• HIPAA
• Front desk
• Documentation review
• Warehouse experience
• ICD-10
• Citrix
• Typing
• Medical office experience
• English
• Medical receptionist
• Caregiving
• Clerical experience
• Inventory control
• Computer literacy
• Shipping & receiving
• Retail sales
• Computer skills
• Data entry
• Accounting
• Math
• Packaging
• Computer operation
• Stocking
• Medical records
• CPT coding
• Administrative experience
• Vital signs
• Microsoft Outlook
• ICD-9
• Anatomy knowledge
• Basic math
• Medical terminology
• Quality control
• Accounts payable
• Medical coding
• Medical scheduling
• Insurance verification
• Sales
• Hospital experience
• Warehouse distribution
• SAP
• Employee orientation
• Patient care
• Primary care
Languages
• American Sign Language (alphabet) - Intermediate Assessments
Verbal communication — Highly Proficient
August 2019
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Medical terminology — Familiar
December 2021
Understanding and using medical terminology
Full results: Familiar
Electronic health records: Best practices — Highly Proficient December 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Receptionist — Proficient
July 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Medical receptionist skills — Familiar
August 2021
Managing physician schedules and maintaining accurate patient records Full results: Familiar
Customer focus & orientation — Familiar
December 2021
Responding to customer situations with sensitivity Full results: Familiar
Protecting patient privacy — Proficient
February 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service fit — Proficient
January 2020
Measures the traits that are important for high-quality customer service. Full results: Proficient
Work style: Conscientiousness — Highly Proficient
January 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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