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Data Entry Administrative Assistant

Location:
Tennessee
Posted:
November 13, 2022

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Resume:

Antoinette (Toni) Spinks

Louisville, KY *****

***********@*****.***

+1-502-***-****

Authorized to work in the US for any employer

Work Experience

Patient Access Representative

UofL Health - Louisville, KY

April 2022 to Present

Input patient demographics, medical problems, diagnosis, room transfers, hospital transfers..all part of registration

Administrative Assistant

PDS Tech, Inc. - Louisville, KY

March 2021 to April 2021

Interviewed potential employees for different positions including Truck drivers. Input demographics, etc Sr. Adm. Asst Safety

PDS Tech, Inc. - Louisville, KY

December 2020 to January 2021

PPE monitor.In charge of employees traveling from building to building instructing them how to wear their mask and all other safety equipment. I also recorded shuttle buses pick up and drop off times of employees.

Administrative Assistant

MANPOWER - Louisville, KY

November 2019 to February 2020

Support OTR TRUCKERS on their routes. Made arrangements to get trucks repaired ASAP for breakdowns, flat tires, etc. Recorded Departures/Arrivals traffic jams, and any issues they may have. Made schedule changes on arrivals and departure.

Warehouse Associate

AMAZON-DKY1 DISTRIBUTION - Louisville, KY

November 2018 to February 2019

Sorting and receiving in (electronically) packages from Amazon's fulfillment center for distribution. Inventory Administrator/Cycle Counter

DHL Supply Chain - Louisville, KY

May 2017 to August 2018

Cycle Counting Administration

Used software tools including "Sap" programs. Daily contact with our client by e-mail or phone. Take and recorded orders. Received and processed incoming request from our client.Recorded details of customer transactions. Prioritized data entry daily to ensure customers' needs were met. Ensured that appropriate changes were made to resolve customer concerns. Effectively identified customer concerns over the phone, or by e-mail. Referred unresolved customer grievances for further investigation. Responded to customer inquiries. Notified customers of any planned adjustments. Prepared invoices for returned goods. Change material labels, cycle counted, received in items for stocking in warehouse or added to an order.

Patient Access Rep

Conifer Health / Ky One - Louisville, KY

April 2014 to December 2015

Software tools included: McKesson star, cerner, citrix Acted as patient advocate in obtaining services, understanding policies. Coordinated communication between patients, family members, medical staff, administrative staff. Obtained patient demographic and insurance information at registration. Verified patients' health insurance coverage. Directed patient inquiries to appropriate medical staff members. Followed up on patient inquiries to ensure a satisfactory resolution. Investigated patient complaints. Interviewed patients or their representatives to identify care-related problems. Referred patients to appropriate healthcare services or resources. Collected and reported data on patient encounters.

Inventory Clerk/ Cycle Counter

Malone Solutions - Louisville, KY

September 2013 to January 2014

Cycle Counter

Received items to stock warehouses. Stored items in warehouses. Inspected inventory for damage. Recorded damage to stock. Maintained electronic records of inventories. Operated pallet jacks. Followed all safety procedures. Used basic math. Applied understanding of weights and measures. Directed training activities. Monitored and evaluated training activities for effectiveness. Created topical training programs to improve and maintain employee job skills. Assessed company training needs. Solicited input on training needs through employee surveys. Pinpointed and replaced ineffective training methods. Organized and directed training for new employees. Addressed a variety of learning styles for maximal training effectiveness.

Cycle Counter/ Inventory Clerk

Randstad USA - Louisville, KY

October 2012 to January 2013

Counted items received. Logged items received. Labeled items with electronic markers. Stored items in warehouses.

Inspected inventory for damage. Recorded damage to stock. Maintained electronic records of inventories. Followed all safety procedures. Used basic math. My accomplishments included: I had to be very focused on the hundreds of items in a "bin", to make sure it belonged. Nursing Assistant

Parkway Medical Center - Louisville, KY

February 2012 to April 2012

I provided basic patient care under direct supervision of an LPN. I checked patients' vital signs. I observed patients behavior and reported their conditions to nursing staff. I also monitored food and liquid intake and output. I maintained careful, accurate medical records. Helped patients with bathing, grooming and using the toilet. Helped patients get dressed and undressed. Helped patients with movement, such as walking, sitting, and rolling over. Helped feed patients. Transferred patients in or out of beds and wheelchairs. Maintained patient confidentiality. Knowledge sets include: Adjust hospital beds, Anti- embolism elastic stockings, Blood pressure cuff kits, Clinical hydraulic lifts or accessories. Picker/Packer

Kelly Services - Louisville, KY

June 2010 to April 2011

Labeled packages and products. Met packing requirements. Received and packed items, processed items for shipment. Notified operators or supervisor of equipment malfunctions. Adhered to all safety policies and procedures. Worked as a team.

Asst. Manager

Bright's Inc - Louisville, KY

June 1991 to July 2007

Purchased merchandise from vendors. Performed accounting duties. Greeted and assisted customers. Responded to customer questions and complaints. Directed workers in sales, inventory, checking cash receipts and customer service. Inventoried stock. Reordered stock. Enforced health and safety rules. Ensured merchandise was correctly priced and displayed. I ensured that merchandise was in good condition. I have cash register and security camera experience, and also bar code reader equipment, scanners just to name a few.

Patient Care Representative

U of L Primary Care Center - Louisville, KY

April 1991 to April 1992

I was a patient advocate. I coordinated communication between patients, family members, medical staff, administrative staff and insurance providers. Obtained patient demographic and insurance information at registration. Verified patients' health insurance coverage. Provided financial screening and counseling for funding options. Directed patient inquiries to appropriate medical staff members. Followed up on patient inquiries to ensure a satisfactory resolution. Investigated patient complaints. I interviewed patients and or their representatives to identify care-related problems. I also determined their fees based on patient ability to pay.

Distributed printed materials to patients and medical staff. Performed various office and customer service duties.

Education

some college in Business

Jefferson Community College - Louisville, KY

Skills

• Microsoft Office (2 years)

• Microsoft Excel

• Filing

• McKesson

• Cerner

• HIPAA

• Front desk

• Documentation review

• Warehouse experience

• ICD-10

• Citrix

• Typing

• Medical office experience

• English

• Medical receptionist

• Caregiving

• Clerical experience

• Inventory control

• Computer literacy

• Shipping & receiving

• Retail sales

• Computer skills

• Data entry

• Accounting

• Math

• Packaging

• Computer operation

• Stocking

• Medical records

• CPT coding

• Administrative experience

• Vital signs

• Microsoft Outlook

• ICD-9

• Anatomy knowledge

• Basic math

• Medical terminology

• Quality control

• Accounts payable

• Medical coding

• Medical scheduling

• Insurance verification

• Sales

• Hospital experience

• Warehouse distribution

• SAP

• Employee orientation

• Patient care

• Primary care

Languages

• American Sign Language (alphabet) - Intermediate Assessments

Verbal communication — Highly Proficient

August 2019

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Medical terminology — Familiar

December 2021

Understanding and using medical terminology

Full results: Familiar

Electronic health records: Best practices — Highly Proficient December 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient

Receptionist — Proficient

July 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Medical receptionist skills — Familiar

August 2021

Managing physician schedules and maintaining accurate patient records Full results: Familiar

Customer focus & orientation — Familiar

December 2021

Responding to customer situations with sensitivity Full results: Familiar

Protecting patient privacy — Proficient

February 2022

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service fit — Proficient

January 2020

Measures the traits that are important for high-quality customer service. Full results: Proficient

Work style: Conscientiousness — Highly Proficient

January 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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