Customer Service

Karl Dalton

Email:**********@*****.***

Cell:702-***-****

Summary

Responsible worker proficient in handling money, restocking, merchandise and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible worker with an excellent history of running a smooth, accurate work ethic. Maintaining merchandise stocked and clean. O ering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty Highlights/Skills

● Stocking and Replenishing

● Product and Service Sales

● Customer Assistance/Service

● Written and Verbal Communication

● Cleaning and Sanitizing

● Order Taking

● Time Management skills

Experience

Las Vegas, NV Work History

Burger King - Cashier January 2021 - October 2021

● Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

● Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance

● Operated cash register POS system for cash, card, credit card transactions with excellent accuracy levels.

● Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

● Worked closely with shift manager to solve problems and handle customer concerns.

● Worked flexible schedule and extra shifts to meet business needs.

● Answered customer questions about store policies and addressed customer concerns.

● Provided expertise on products, including demonstrating features, answering questions, and redirection objections to highlight positive aspects. Rollin Smoke BBQ - FoH - Allegiant Stadium October 2021 - Nov 2021

● Worked accurately and quickly to avoid waiting customers.

● Fast packed order taking, getting customers orders completely quickly.

● During down time, I kept the work area e cient, clean, and ready. Amazon Warehouse Associate Fullfilment Center Nov 2021 - July 2022

● Worked quickly to keep up with the business quota of a specific number of boxes an hour packed.

● Accurately noted which packages were damaged or missing items and dealt with appropriately.

● Kept boxes and packages looking clean and ready for delivery. Dominoes’ Pizza - Delivery Driver July 2022 - Current

● Provided Customer Service

● Handled order registry

● Handled customer orders and swiftly keeping things on track Education

Western High School - Diploma

2016-2020

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