yvette griffin
Austin, TX
*****************@*****.***
The Direct Support Professional I is responsible for the routine and emergency care, treatment, and training for specified individuals with developmental disabilities routine and crisis situations. Responsibilities may include such duties as grooming, bathing, feeding, observing and reporting individuals conditions and behaviors; interacting with individuals therapeutically, participating in individualized training and/or active treatment programs for both male and female individuals. The DSP-I is required to accurately document individuals' behavior(s) throughout the daily schedule, including response to home activities, home training and unusual incidents. Completion of work requires use of simple and/or routine duties, while decision making is based on simple and well-defined guidelines. This position may be required to drive a state owned vehicle. May perform other duties as assigned. Works under close supervision with minimal latitude for the use of initiative and independent judgment.
1. Assist persons served with training to teach daily living and vocational skills. 2. Provides behavior intervention by following the recommended behavior intervention techniques to ensure that persons served are protected from harm or injury due to abuse/neglect, sexual incidents, serious injuries, or other sources of immediate danger and provides emergency care as needed. 3. Participates in delivering therapeutic and individualized training per the individual's active treatment program, and documents individual progress. 4. Assists persons served (male and female) with carrying out necessary self-care skills (i.e., bathing, dressing, oral hygiene, toileting, feeding and grooming). 5. Ensures environment is free of safety hazards by correcting any hazards found and reporting them to the supervisor.
6. Observes persons served for signs and symptoms of disease, injury, reactions to medications, or other conditions that warrant medical intervention. 7. Perform other relate work as assigned.
8. May prevent or manage aggressive behavior among individuals and administer CPR in emergency intervention.
9. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Authorized to work in the US for any employer
Work Experience
Site Supervisor
ResCare Community Living - Austin, TX
February 2020 to June 2021
The Direct Support Professional I is responsible for the routine and emergency care, treatment, and training for specified individuals with developmental disabilities routine and crisis situations. Responsibilities may include such duties as grooming, bathing, feeding, observing and reporting individuals conditions and behaviors; interacting with individuals therapeutically, participating in individualized training and/or active treatment programs for both male and female individuals. The DSP- I is required to accurately document individuals' behavior(s) throughout the daily schedule, including response to home activities, home training and unusual incidents. Completion of work requires use of simple and/or routine duties, while decision making is based on simple and well-defined guidelines. This position may be required to drive a state owned vehicle. May perform other duties as assigned. Works under close supervision with minimal latitude for the use of initiative and independent judgment. 1. Assist persons served with training to teach daily living and vocational skills. 2. Provides behavior intervention by following the recommended behavior intervention techniques to ensure that persons served are protected from harm or injury due to abuse/neglect, sexual incidents, serious injuries, or other sources of immediate danger and provides emergency care as needed. 3. Participates in delivering therapeutic and individualized training per the individual's active treatment program, and documents individual progress.
4. Assists persons served (male and female) with carrying out necessary self-care skills (i.e., bathing, dressing, oral hygiene, toileting, feeding and grooming). 5. Ensures environment is free of safety hazards by correcting any hazards found and reporting them to the supervisor.
6. Observes persons served for signs and symptoms of disease, injury, reactions to medications, or other conditions that warrant medical intervention.
7. Perform other relate work as assigned.
8. May prevent or manage aggressive behavior among individuals and administer CPR in emergency intervention.
9. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/ or location.
Direct Support Professional
Health and Human Services Commission - Austin, TX
July 2017 to February 2020
The Direct Support Professional I is responsible for the routine and emergency care, treatment, and training for specified individuals with developmental disabilities routine and crisis situations. Responsibilities may include such duties as grooming, bathing, feeding, observing and reporting individuals conditions and behaviors; interacting with individuals therapeutically, participating in individualized training and/or active treatment programs for both male and female individuals. The DSP- I is required to accurately document individuals' behavior(s) throughout the daily schedule, including response to home activities, home training and unusual incidents. Completion of work requires use of simple and/or routine duties, while decision making is based on simple and well-defined guidelines. This position may be required to drive a state owned vehicle. May perform other duties as assigned. Works under close supervision with minimal latitude for the use of initiative and independent judgment. 1. Assist persons served with training to teach daily living and vocational skills. 2. Provides behavior intervention by following the recommended behavior intervention techniques to ensure that persons served are protected from harm or injury due to abuse/neglect, sexual incidents, serious injuries, or other sources of immediate danger and provides emergency care as needed. 3. Participates in delivering therapeutic and individualized training per the individual's active treatment program, and documents individual progress.
4. Assists persons served (male and female) with carrying out necessary self-care skills (i.e., bathing, dressing, oral hygiene, toileting, feeding and grooming). 5. Ensures environment is free of safety hazards by correcting any hazards found and reporting them to the supervisor.
6. Observes persons served for signs and symptoms of disease, injury, reactions to medications, or other conditions that warrant medical intervention.
7. Perform other relate work as assigned.
8. May prevent or manage aggressive behavior among individuals and administer CPR in emergency intervention.
9. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/ or location.
Direct Care Attendant
DayBreak Healthcare - Burleson, TX
September 2015 to July 2017
My duties included providing and assisting elderly and disabled patients within home and facilitated locations. Daily services included hygiene, mobility, feeding, toileting, meal preparation, transferring to wheelchair, shopping and all other household duties. Also, accompanied patients to doctor's appointments when needed.
Home & Personal Care Attendant
Charlie's Angels Healthcare - Austin, TX
May 2013 to June 2014
My duties included providing and assisting elderly & disabled patients within home and facilitated locations. Daily services included hygiene, mobility, feeding, toileting, meal preparation, transferring to wheelchair, shopping and all other household duties. Also, accompanied patients to doctor's appointments when needed.
Home & Personal Care Attendant
Charlie's Angels Healthcare - Austin, TX
October 2008 to April 2010
My duties included providing and assisting elderly & disabled patients within home and facilitated locations. Daily services included hygiene, mobility, feeding, toileting, meal preparation, transferring to wheelchair, shopping and all other household duties. Also, accompanied patients to doctor's appointments when needed.
Home & Personal Care Attendant
Medical Staffing Network (MSN) - Austin, TX
October 2007 to September 2008
My duties included providing and assisting elderly & disabled patients within home and facilitated locations. Daily services included hygiene, mobility, feeding, toileting, meal preparation, transferring to wheelchair, shopping and all other household duties. Also, accompanied patients to doctor's appointments when needed.
Home Health Aide
In Home Care Attendants - Austin, TX
May 2005 to July 2007
My duties included providing and assisting elderly & disabled patients within home and facilitated locations. Daily services included hygiene, mobility, feeding, toileting, meal preparation, transferring to wheelchair, shopping and all other household duties. Also, accompanied patients to doctor appointments when needed.
Home Health Aide
Interium Healthcare - Austin, TX
April 2003 to September 2005
My duties included providing and assisting elderly & disabled patients within home and facilitated locations. Daily services included hygiene, mobility, feeding, toileting, meal preparation, transferring to wheelchair, shopping and all other household duties. Also, accompanied patients to doctor appointments when needed.
Home Health Aide
Girling Healthcare - Austin, TX
January 2003 to April 2003
My job included providing and assisting elderly & disabled patients within home and facilitated locations. Daily services included hygiene, mobility, feeding, toileting, meal preparation, transferring to wheelchair, shopping and all other household duties. Also, accompanied patients to doctor's appointments when needed.
Personal Care Attendant
Loyalton of Austin - Austin, TX
May 2002 to February 2003
My duties included providing and assisting elderly & disabled patients within home and facilitated locations. Daily services included hygiene, mobility, feeding, toileting, meal preparation, transferring to wheelchair, shopping and all other household duties. Also, accompanied patients to doctor's appointments when needed.
Personal Care Attendant
The Summit at Westlake Hills - Austin, TX
May 2002 to June 2002
My duties included providing and assisting elderly and disabled patients within home and facilitated locations. Daily services included hygiene, mobility, feeding, toileting, meal preparation, transferring to wheelchair, shopping and all other household duties. Also, accompanied patients to doctor's appointments when needed.
Admissions Counselor
Seton Northwest Hospital - Austin, TX
September 2001 to February 2002
My job consisted of admitting patients into the emergency room as well as other parts of the hospital. I also filed insurance claims such as Medicaid, Medicare, private insurance, and or self-pay. I also used Medifax to verify Medicaid and Medicare insurance coverage. Data Entry Clerk
Staff Search - Austin, TX
September 2001 to September 2001
My job consisted of filing insurance claims for Medicaid. Admissions Counselor
St. David's Hospital - Austin, TX
April 2001 to August 2001
My job consisted of registering patients that needed to be admitted to emergency room as well as other areas of the hospital. I also filed insurance claims such as private insurance, Medicaid, Medicare, self- pay. I also used Medifax to verify Medicaid and Medicare insurance coverage. Administrative Support
Staff Search / CPL - Austin, TX
January 2001 to April 2001
My job consisted of being an Administrative Support Representative which included updated address changes on returned mail and sorted mail to be delivered to appropriate parties. As a Data Entry Clerk, I filed insurance claims for Medicaid, providing accurate personal information. Administrative Assistant
Business Resource Consultants - Austin, TX
October 1998 to November 2000
My duties consisted of drafting correspondence, conducting daily clerical duties. Including faxing, copying and attending conferences to maintain and greater my skills assuring a well-working department. Warehouse Administrative Assistant
The Roomstore - Austin, TX
January 1998 to May 1998
My duties consisted of making sure that the paperwork was correct and matched when customers picked up their furniture from the warehouse.
Education
CMAA & CBCS in Medical Administrative Assistant, Certified Medical Billing and Coding Specialist
Job Ready Training - Austin, TX
2006 to 2006
Certification in Manicurist
Central Texas Beauty School - Austin, TX
1996 to 2000
Diploma
Lanier High School - Austin, TX
1996
Skills
• Direct Support (2 years)
• Direct Care (2 years)
• Home Health (10+ years)
• Personal Care (10+ years)
• Care Giver (10+ years)
• Nanny
• Customer Service
• Medical Billing
• Medical Coding
• ICD-10
• Medical Terminology
• Medical Records
• Developmental Disabilities Experience
• Medical office experience
• Insurance verification
• CPT coding
Certifications and Licenses
First Aid Certification
CPR Certification
Assessments
Microsoft Word — Completed
January 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Completed
Attention to Detail — Completed
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
English Communication Skills: Typing — Familiar
January 2020
Transcribing text using a standard keyboard
Full results: Familiar
Customer Focus & Orientation — Proficient
January 2020
Responding to customer situations with sensitivity Full results: Proficient
Data Entry — Completed
January 2020
Entering data quickly and accurately
Full results: Completed
Creating Presentations with Microsoft PowerPoint — Completed January 2020
Knowledge of Microsoft PowerPoint tools and features. Full results: Completed
Scheduling — Completed
January 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Summary of Qualifications
* Certified Medical Billing Specialist
* Medical Administrative Assistant Specialist
* Certified Medical Coding Specialist
* Strong Customer Service Background
* Hospital Admissions Experience
* Medical Insurance Claims Experience
* Medical Insurance Verification Experience
* Nurse Aide Experience (Vital Signs, Patient Care, Medication Administer, etc.)
* Clerical Medical Support Experience
* Any Other Clerical Support Experience
* Medisoft, Microsoft Office Proficiency