Customer Service Agent
Resume:
Rachel Roos
Maricopa, A-Z 85138
May 2022-Current
Customer Service Agent Liveops/Independent Contractor
*Answer phones for multiple companies. Address customers needs in a friendly, timely and efficient manner making sure everything was done correctly the first time. If the customer had an issue with an order I addressed that. Or if they needed to place an order I helped with that. I also helped with customer service issues, starting or stopping service and emergencies. I dealt with a wide range of topics dealing with a Utility Company.
September 2021- May 2022
Proctor/Independent Contractor
*Administer computer basted tests remotely. Assist test takers with any technical issues that arise. Give results of test that was taken.
November 2018-September 2021
Customer Service Agent Liveops/Independent Contractor
*Answer phones for multiple companies. Address customers needs in a friendly, timely and efficient manner making sure everything was done correctly the first time. If the customer had an issue with an order I addressed that. Or if they needed to place an order I helped with that. I also helped with customer service issues. I dealt with a wide range of topics. I work for a Tax Company, Water Company and Retail during my time.
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