KAILA ODEH

WINDERMERE, FL · 407-***-****

adth1k@r.postjobfree.com · LinkedIn Profile KAILA-ODEH-79775817B Excellent written, interpersonal, and Logistical reasoning skills with the ability to organize, collect, and interpret information. The Ability to generate, build and maintain professional client relationships. Bilingual in English/Spanish and Knowledgeable in word, M.s office suite, Excel, Outlook, Freshdesk, AutoLogic, B2b, Acuity, QuickBooks, and power point. EXPERIENCE

04/2020 – PRESENT

OFFICE ASSISTANT/SALES, ORLANDO’S BEST CARS

Provided financial services to clients. Coordinated with multiple departments and evaluated customer credit worthiness. Designed all finance and legal documents for various products and services. Evaluated automobile purchase information and contract data. Analyzed credit reports for all accurate information. Prepared required transaction documents and loan agreements. Monitored data provisions and disclosure data for automobile contracts. Ensure customer is compliant to local, state, and federal regulations. Produced monthly profit and loss reports. Marketing vehicles and products online and at local car shows. Purchased inventory when needed. Assisted with Freshdesk technology for current and potential clients. 2017– 01/2020

OPTICIAN/SALES REP/ASSISTANT MANAGER, OPTICAL OUTLETS Achieve and maintain the highest level of customer service. Verify insurance and insurance coverage. Monitor and achieve profit, sales, and performance goals. Monitor sales results against budgeted. Ensure all store associates achieve and maintain the highest level of customer service. Investigate and compile competitive information. Provide daily and weekly statistics to District Manager and corporate office. Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions. Hire, supervise and train all store associates. Motivate associates to exceed performance standards. Interface and maintain appropriate professional relations with the doctor, other National Vision associates and customers.

2010– 2017

DISTRICT MANAGER, METROPCS

Marketing MetroPCS products and promotions at local events, meet sales quota, and follow all company policies and procedures to ensure proper and efficient operation. Remain knowledgeable of products and promotions offered. Comply with inventory control procedures. Manage over 180 Employees and create weekly schedules for employees. Managed Grand openings and inventory deliveries.

2009 – 2010

MEDICAL ASSISTANT, ALL FAMILY MEDICAL CENTER

Filing patient medical records, following clinic policies, procedures maintaining the confidentiality of patient information, managed care contracts, Performing Computer Data Entry utilization of classified information computer programing system, scheduling software, working with insurance 2

companies verifying insurance as well as ordering lab test and billing patients using spreadsheet applications of medical terminology.

EDUCATION

ORLANDO, FL

HONOURS BACHELOR OF APPLIED SCIENCE IN PSYCHOLOGY, U.C.F ORLANDO, FL

GENERAL ARTS AND SCIENCE DIPLOMA, VALENCIA COLLEGE SKILLS

• Verbal Communication

• Discretion

• Decision-Making

• Leadership

• Time Management

• Problem Solving

• Multi-tasking Strength

• Multiple Telephone Line

• Team Training and Development

• Career Booth, Events

• Screen clients

• Compassion/Empathetic

• Bilingual/Spanish

• QuickBooks

• Adaptability

• Resilience

• Emotional Intelligence

• Critical Thinking

• Security Awareness

• Sales & recruiting management

• Tracking revenue scheduling

• Connect Team/scheduling

ACTIVITIES

Student Research Psychology Committee- Working on ways to make changes into today's society.

Orlando union Rescue- homelessness awareness by raising money for the woman's shelter, feeding the homeless, as well as giving a voice for the homeless and sharing their experiences. Blue Ocean Society- cleaning up trash from the beaches and assisting in pollution prevention program.

“Outstanding Performance” (Out of 180 Employees) Awarded

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