A B O U T

I am an experienced IT professional seeking a Full time position in the IT field

where I can apply my skills and position.

WORK E X P E R I E N C E

OWNER/ OPERATOR

Jp's Computer Fix-it August 2015- Current

troubleshoot and resolve error messages and hardware failures for clients personal devices and equipment

Upgrade clients operating systems

Troubleshoot,repair and optimize network hardware Setting Up Websites

CUSTOMER SERVICE REP/TECHNICAL ADVISOR

Teleproformance July 2014- February 2015

Converse with current and future clients,describing and explaining products and the way that they would enhance the clients product experiance. Troubleshooting client equipment failures and setting up remote access to clients devices to resolve error messages, determine other possible failures. C O N T A C T

P: +1-937-***-****

E: adth00@r.postjobfree.com

E: adth00@r.postjobfree.com

Active Directory

Multiple smaller ERP Systems

SQL

VPN

RDP

Sharepoint

Siebal

Salesforce

Cisco Anyconnect

Citrix

Microsoft Office

Microsoft Outlook/Exchange

Service Now

Wix

Maschine 2

Logic

A P P L I C A T I O N S

Analytical

Creative spirit

Reliable and professional

Organized

Time management

Team player

Fast learner

Motivated

Studious Mindstate

P E R S O N A L S K I L L S

JONATHAN

PROWELL

I T P R O F E S S I O N A L

C E R I T I F I C A T I O N

Network Securities and Technologies

Comptia A + (IN Progress)

SENIOR SECURITY OFFICER/ SECURITY SUPERVISOR

Allied Universal Security - November 2018-2020

Client customer service and general inquiry resolver In Charge of Team Training and Safety enforcement

Inputting New Client and Employee Information into Management System and adding Door Access to Key Cards

Data Entry

Physical Security

Disaster Control Center for over ten different sites WORK E X P E R I E N C E

C O N T I N U E D . . . .

AWARDS

Employee of the Month

AAA Moving and Storage, Jan 2014

LOGISTICS COORDINATOR/IT SPECIALIST

AAA Moving and Storage May 2013- 2014

Control every aspect of the relocation including the pack up, billing, and any general customer service inquiry's in regards to the relocation process

Schedule General inspection of properties before the start of there relocation process

Quality Control

Setting up inner company networking services

Updating company website with current information and promotions Resolving error messages/ Updating Hardware and firmware Data Entry

C O N T A C T

P: +1-937-***-****

E: adth00@r.postjobfree.com

E: adth00@r.postjobfree.com

Active Directory

Multiple smaller ERP Systems

SQL

VPN

RDP

Sharepoint

Siebal

Salesforce

Cisco Anyconnect

Citrix

Microsoft Office

Microsoft Outlook/Exchange

Service Now

Wix

Maschine 2

Logic

A P P L I C A T I O N S

Analytical

Creative spirit

Reliable and professional

Organized

Time management

Team player

Fast learner

Motivated

Studious

P E R S O N A L S K I L L S

JONATHAN

PROWELL

I T P R O F E S S I O N A L

E D U C A T I O N

CERTIFICATION IN NETWORKING AND SECURITY TECHNOLOGIES Charter College July 2012 - July 2013

I T T E C H N I C A L S K I L L S

Experienced supporting all aspects of end user support, including troubleshooting email, WiFi connectivity,basic network connectivity, network security systems

Experienced in troubleshooting network hardware devices including wire/wireless routers, switches, modems

Custom pc configuration

Install and configure motherboards, CPUs, and add on cards Support multiple user and active directory

Contact this candidate