Office Assistant Customer Service

Hello,

I am currently looking for a position that will expand my talents further and allow me to use the knowledge that I have achieved over the years at full capacity. I see this position as an opportunity to challenge myself. I am very consistent, professional, and faithful.

I am a highly motivated self-starter who loves working with people as individuals and as a team. I would love the chance to interview for this position. Thank you for taking the time to review my resume and I look forward to meeting you soon.

Sincerely,

Crystal Dawkins

*****************@*****.***

206-***-**** home/ 206-***-****

Crystal D. Dawkins

1501 Cherrylane Ave. S

Seattle, WA 98144

206-***-**** home/ 206-***-**** cell

E-mail: *****************@*****.***

Career objective:

To build a career in administrative support and customer service where I can maximize my use of communication and organizational skills, while continually being challenged and stretched.

Skills and Abilities:

Self-Starter, punctual, reliable, discreet

Strong organizational and problem solving skills

Excellent customer service

Personable and friendly with a strong work ethic

Professional experience:

Personal concierge August 2009- 2018

Sorrento Hotel, Seattle

To meet guests and assist with check in

To plan personal itineraries for guests as requested

Light keeping as needed

To provide personal luxuries as needed i.e.: flowers in room and surprise packages

Assist with banquet and support staff in The Hunt Club as needed

Office Assistant April 2006- 2009

McMann Properties, Seattle Washington

Support customer service calls with a friendly and positive attitude

Assist with property management

Provide administrative support to management

Escrow Assistant

Chicago Title Insurance Company, Seattle, WA

October 2002-March 2006

Provide administrative support to management.

To communicate clearly and precisely with customers

Maintain a cooperative team playing attitude and assist and support various teams as instructed by management

Clear title by ordering and tracking down various deeds of trust when financial intuitions have been sold

Consult with clients to gain clarity on files to ensure a smooth and timely closing

Escrow Assistant/ Receptionist

Old Republic Title and Escrow, Seattle WA

October 2002- August 2001

Provide principle secretarial support by scheduling appointments

Set up and input each file into the system.

Clear title by ordering and tracking down deeds of trust.

Consult with agents and customers to retrieve all information needed to close transactions

Educational Program Assistant- Volunteer/Part-time

Emerald City Outreach Ministries, Seattle, WA

October 1998- April 1999

Research and implement youth programs and learning curriculum

Manage recruitment campaigns and supervise volunteer youth staff

Solicited contributions through correspondence with perspective contributors

Administrative and clerical assistance to program director

US Army Public Affairs Office Assistant-Part-time

US Army Corps of Engineers, Seattle, WA September 1991- September 1993

Provide customer service by answering phones and greeting visitors to the department

Organizing department by sorting mail and producing information visa word processing and data entry

Editing and highlighting all daily public affairs reports and forwarding them to the executive director.

Experience

Microsoft Word, Excel, Outlook and PowerPoint.

Education

South Seattle Community College, Seattle WA

University of Washington, Seattle, WA

Seattle Central Community College, Seattle, WA

References

Teri Matthews (assistant director Auburn school district) 253-***-****

Dr. Robert Gary Jr. (principal Rainier Beach High School) 206-***-****

Shelia Manchester (CEO McMann Properties) 206-***-****

Contact this candidate