Charlton Turner
North Little Rock Arkansas, 72117
***********@*****.***
Objective:
ASAP staffing
Summary of Qualifications:
• Used to working in fast-paced, intense environments where results count.
• Experienced call center representative who focuses on handling inbound customer calls quickly and efficiently.
• Skilled computer and Microsoft Office user who is able to quickly research needed information.
• Efficient and detail oriented representative who has successfully managed member accounts and resolved billing and account inquiries.
• Clear and effective communicator that is able to explain products and services to customers in a simple, understandable manner.
• Able to analyze and troubleshoot equipment problems and creatively craft solutions.
• Trained and qualified to take escalated calls as a supervisor and to handle more sensitive accounts with members.
• Willing and eager to learn new products and techniques quickly and to pass that knowledge to peers and customers.
• Effective multitasker who is able to handle multiple tasks and competing priorities.
• Communicates calmly with frustrated customers and projects professionalism and competence over the phone.
• Forklift operating experience
• Warehouse and hands on experience for more then eight (8) years, fast pace and quick thinking in busy environments.
• Safety certified.
Education:
High School Diploma North Little Rock High School 2006
Attended Arkansas State University Jonesboro, Arkansas 2yrs. 24.5 credits
Work History:
Park hill collection Fork lift driver. Little Rock, AR
11/06/21-09/21/22
Staffmark Ar veteran cemetery. Sherwood, AR
11/13/20-11/01/21
American composting. Lift operator N. Little Rock, AR
03/12/18-11/01/20
ASAP STAFFING. Lift operator. Little Rock, AR
03/16/17-03/01/18
Communication Specialist Marine Corps Reserve N. Little Rock, AR 03/05/11-Present
Line Worker Staffmark (Mayline) N. Little Rock, AR 06/12/12-08/03/12 Customer Service Rep ABC Financial Sherwood, AR 06/23/09-12/05/10
Customer Service Rep FTD Sherwood, AR 02/03/09-05/10/09