Charlton Turner

**** ***** ****.

North Little Rock Arkansas, 72117

501-***-****

adtgyp@r.postjobfree.com

Objective:

ASAP staffing

Summary of Qualifications:

• Used to working in fast-paced, intense environments where results count.

• Experienced call center representative who focuses on handling inbound customer calls quickly and efficiently.

• Skilled computer and Microsoft Office user who is able to quickly research needed information.

• Efficient and detail oriented representative who has successfully managed member accounts and resolved billing and account inquiries.

• Clear and effective communicator that is able to explain products and services to customers in a simple, understandable manner.

• Able to analyze and troubleshoot equipment problems and creatively craft solutions.

• Trained and qualified to take escalated calls as a supervisor and to handle more sensitive accounts with members.

• Willing and eager to learn new products and techniques quickly and to pass that knowledge to peers and customers.

• Effective multitasker who is able to handle multiple tasks and competing priorities.

• Communicates calmly with frustrated customers and projects professionalism and competence over the phone.

• Forklift operating experience

• Warehouse and hands on experience for more then eight (8) years, fast pace and quick thinking in busy environments.

• Safety certified.

Education:

High School Diploma North Little Rock High School 2006

Attended Arkansas State University Jonesboro, Arkansas 2yrs. 24.5 credits

Work History:

Park hill collection Fork lift driver. Little Rock, AR

11/06/21-09/21/22

Staffmark Ar veteran cemetery. Sherwood, AR

11/13/20-11/01/21

American composting. Lift operator N. Little Rock, AR

03/12/18-11/01/20

ASAP STAFFING. Lift operator. Little Rock, AR

03/16/17-03/01/18

Communication Specialist Marine Corps Reserve N. Little Rock, AR 03/05/11-Present

Line Worker Staffmark (Mayline) N. Little Rock, AR 06/12/12-08/03/12 Customer Service Rep ABC Financial Sherwood, AR 06/23/09-12/05/10

Customer Service Rep FTD Sherwood, AR 02/03/09-05/10/09

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